ECOM Lead - Full Time

Responsibilities

• Manage daily lists and fulfillment processes to complete orders / basic computer operation
• Lead a team of associates and be able to perform regular daily tasks
• Understand and be able to shop, organize and collect products for orders as well as package, seal and operate small machines
• Effectively communicate with all associates
• Understand brands, shops, and internal inventory systems
• Daily reconciliation and management of fulfillment reports, sales, etc.
• Execute project work plans to complete the task on time, and revise as appropriate to meet changing needs and requirements
• Show strong initiative and vision for continuous improvement
• Able to work independently and with a team
• Able to focus and prioritize tasks with motivation and confidence
• Have basic computer skills and knowledge on Microsoft Office
• Follow written, oral and diagram instructions
• Be professional in appearance and attitude, contribute to a positive team atmosphere

Requirements

• Customer Service: Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”
• Culture: Approach daily tasks, projects and follow-up communication with energy and sense of urgency
• Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
• Show respect and appreciation for others and Scheels
• Arrive to work and meetings 10 minutes early
• Team Mentality: Genuine interest and action in helping others before yourself, regardless of recognition or reward
• Teach-ability: Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
• Ability to adapt to a changing work environment
• Apply concepts of basic math, grammar, punctuation and spelling
• Dress Code: Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners
• Efficiency: Demonstrate pride and ownership of their work while meeting expected deadlines

Qualifications

• The ideal candidate will have a bachelor’s degree in business, marketing, or related field preferred; and / or 3-5 years of leadership experience.

Physical Requirements/Lifting Requirements

• Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.
• Heavy work – Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

Benefits

• To see a full list of benefit offerings from Scheels visit scheels.com/careers

EQUAL EMPLOYMENT OPPORTUNITY

• Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.