ECM Registered Nurse

About the role

The ECM Registered Nurse (RN) provides clinical leadership and supervision to Licensed Vocational Nurses (LVNs) and Lead Care Managers (LCMs). The role supports high-quality, person-centered Enhanced Care Management (ECM) services by delivering clinical oversight and guidance, implementing and evaluating care coordination workflows, and ensuring effective service delivery and compliance with program standards.

Responsibilities

• Provide overall clinical oversight of the CalAIM Enhanced Care Management (ECM) program, including clinical day-to-day operations, service delivery, quality metrics, reporting, and performance feedback.
• Oversee clinical workflows and ensure high-quality, compliant service provision across ECM teams.
• Lead and participate in Multidisciplinary Team (MDT) meetings to support coordinated, patient-centered care planning.
• Collaborate with internal and external stakeholders, including LVNs, RNs, ECM Program Manager, Lead Care Managers, Outreach Specialists, SJCH medical providers, and partner agencies.
• Partner with homeless service providers and community organizations to support comprehensive care plans and address social determinants of health.
• Provide clinical mentorship, supervision, and ongoing support to staff.
• Support program infrastructure development, including coordination with SJCH leadership, providers, and community partners to enhance program effectiveness.
• Maintain current knowledge of community resources and referral networks to support patient needs.
• Ensure accurate and timely documentation in eClinicalWorks (eCW).
• Review and audit clinical documentation to ensure compliance with Managed Care Plan and DHCS requirements.
• Monitor and support program evaluation activities, including tracking outcomes and identifying improvement opportunities.
• Develop and deliver training, presentations, and technical assistance tools for staff and providers.
• Assist in creating educational and promotional materials to support program awareness and engagement.
• Collaborate across departments to support strategic initiatives and integrate ECM services into clinical workflows.
• Attend meetings, trainings, and other work-related events as required.
• Perform other duties as assigned based on business needs.

Qualifications/Licensure

• Valid CA Registered Nurse license.
• Bachelor of Science degree in nursing, medical, social work, psychology, public health, or related field preferred.
• 3-5 years' experience working as a Registered Nurse.
• Working knowledge of health information systems and data needed to monitor/assess utilization, performance management, and health outcomes.
• Experience preparing and delivering presentations.
• Experience managing a team preferred.
• Extensive knowledge of development of evaluation tools, and evaluation of health programs, data analysis, and report writing.
• Strong knowledge of community health evaluation tools, approaches, frameworks, and methods.
• Bilingual English/Spanish preferred (read, write, speak).