ECM Lead Care Manager

Responsibilities

• Conduct assessments and coordinate all aspects of care, transportation, referrals, and scheduling for patients.
• Promote and aid patient in establishing self-management skills, linking them to resources in the community including public benefits and social services.
• Crisis management and patient advocacy.
• Maintain patient file/record of appointments, services, follow ups and assessments based on DHCS requirements of ECM Program and SJCH requirements.
• Liaison between client and community resources, medical / specialty offices and / or when support is needed.
• Work with Medical providers, specialists, therapists, social workers etc. internally and externally, to determine health priorities and develop managed care plans that includes smart goals, and actions to resolve barriers and access to services.
• Attend on going staff meetings, clinical and non-clinical case conferences, team meetings and trainings per program needs.

Qualifications

• Bachelor's Degree (Preferred)
• 2-4 years’ experience in similar field
• Bilingual English & Spanish (Preferred)
• Familiar with working with managed care plans and / or Medi-Cal
• Experience working with an Electronic Health Record system; eCW preferred
• Must be able to work independently and alongside a team in assisting clients meeting their goals.
• Available to work Monday-Friday, and some Saturday’s when needed. As well evenings to program and clinical needs.

Benefits

• Free Medical, Dental & Vision
• 13 Paid Holidays + PTO
• 403 (403 (B) retirement match
• Life Insurance, EAP
• Tuition Reimbursement
• SEIU Union
• Flexible Spending Account
• Continued workforce development & training
• Succession plans & growth within