EC Communications Associate- FT Days-SMC Emergency Center

Responsibilities

• Receive EMS from EMS and enter information into EMR
• Communicate critical information to EC Nursing Administrative Supervisor
• Cookordinate patient placement with Triage RN
• Assist with arranging external transport
• Send out alerts Code STEMI, Code Stroke, Code Trauma via paging system
• Navigate incoming call related to the Emergency Center
• Assist with contacting outside agency (coroner, police, etc.)
• Other duties as assigned

Requirements

• Basic knowledge of Microsoft Windows
• Communication/Customer Service Experience
• Licenses/Registrations/Certifications: EMT with one year experience or EMT-P1 with two years' experience in dispatch/communication role
• Medical Terminology

Physical Requirements

• Must be able to withstand the stress and demands of an active communicative position
• Must be able to withstand many long hours of sitting, standing, and walking
• Must be able to respond calmly and efficiently in a crisis situation
• Must be able to make decisions clearly and quickly
• Must be able to read, write, communicate and withstand the demands of patients, families, physicians, and nurses in a calm and professional manner
• Must have excellent telephone voice and diction
• Must be able to read, write, and speak English fluently
• Must have manual dexterity, good eye/hand coordination and adequate vision needed in daily work
• Must be able to maintain a positive, enthusiastic, helpful personality
• Must work effectively with minimal supervision