Early Morning Stocking

Deliver friendly customer service

Help customers shop our store, locate products, and provide them with solutions.

Provide a fast and friendly checkout experience; execute cash handling to standards.

Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments.

Educate customers on the Voice of Customer (VOC) survey.

Omni channel processes

• Participate in the truck unload, stocking, and planogram (POGs) processes.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).

Merchandise duties

• Complete truck unloading and merchandise duties throughout the store.
• Ensure all customers receive a fast and friendly checkout experience.
• Complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to deliver our Brand Promises.
• Participate in Store In Stock Optimization (SISO) and AD set duties as assigned.

Shrink and safety programs

• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
• Execute Company policies and standards.

Team member interactions

• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations.
• Promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members.

Other duties

• Cross trained in Custom Framing selling and production.

Physical Requirements

• Ability to remain standing for long periods of time.
• Ability to move throughout the store.
• Regular bending, lifting, carrying, reaching, and stretching.
• Lifting heavy boxes and accessing high shelves by ladder or similar equipment.

Work Environment

• Public retail store setting taking care of our customers; all public areas are climate controlled.
• Some stock rooms may not be climate controlled.
• Some outdoor work if assigned to retrieve shopping carts or while unloading trucks.
• Frame shop contains glass cutter and heat press.
• Work hours include nights, weekends and early mornings.

Preferred Knowledge/Skills/Abilities

• The Job Requires Retail and/or customer service experience preferred.

Physical Demands

• Ability to remain standing for long periods of time.
• Ability to move throughout the store.
• Regular bending, lifting, carrying, reaching, and stretching.
• Lifting heavy boxes and accessing high shelves by ladder or similar equipment.

Reasonable Accommodations

If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.