Early Morning Stock Associate
Ross Stores, Inc. · Olympia, WA · 3 mo ago
Management$17.13–$17.63/hrFull-time
About the role
The Early Morning Stock Associate plays a crucial role in ensuring a positive shopping experience for customers. This position requires a high level of attention to safety and customer service, as well as the ability to perform various tasks across different areas of the store.
Responsibilities
- Understands and practices safety protocols at all times.
- Maintains a safe and secure shopping environment by being aware of the sales floor and reporting any unsafe conditions.
- Treats all customers and associates with respect and courtesy, recognizing fellow associates through Company recognition programs.
- Assists customers by greeting them, answering questions, and performing register transactions.
- Responds promptly and efficiently to customer service calls and handles issues in a courteous and helpful manner.
- Represents the company brand and adheres to loss prevention and merchandise protection standards.
- Performs cleaning tasks such as sweeping, mopping, dusting, and replenishing restroom supplies.
- Manages daily assigned sizing and recovery tasks to maintain a neat and organized store.
- Expedites new merchandise receipts and merchandises items according to company best practices.
- Follows Mark-Out-of-Stock policies and processes disposals as required.
- Handles cash, check, charge card, and refund transactions accurately and follows all policies.
- Executes all store best practices to maximize productivity and minimize steps in workflow.
Qualifications and Special Skills Required
- Effective communication with customers, associates, and store leadership.
- Ability to perform basic mathematical calculations commonly used in retail environments.
Physical Requirements/ADA
- Ability to use all store equipment, including PDTs, registers, and PCs.
- Ability to stand, walk, and move around the store for up to 100% of working time.
- Ability to bend, squat, kneel, climb, carry, reach, and stoop.
- Ability to push, pull, and lift more than 25 pounds occasionally.
- Ability to use janitorial equipment, rolling racks, ladders, and other assigned supplies.
Supervisory Responsibilities
No supervisory responsibilities.