Jobs · Management · Washington

Early Morning Stock Associate

Ross Stores, Inc. · Olympia, WA · 3 mo ago
Management$17.13–$17.63/hrFull-time

About the role

The Early Morning Stock Associate plays a crucial role in ensuring a positive shopping experience for customers. This position requires a high level of attention to safety and customer service, as well as the ability to perform various tasks across different areas of the store.

Responsibilities

  • Understands and practices safety protocols at all times.
  • Maintains a safe and secure shopping environment by being aware of the sales floor and reporting any unsafe conditions.
  • Treats all customers and associates with respect and courtesy, recognizing fellow associates through Company recognition programs.
  • Assists customers by greeting them, answering questions, and performing register transactions.
  • Responds promptly and efficiently to customer service calls and handles issues in a courteous and helpful manner.
  • Represents the company brand and adheres to loss prevention and merchandise protection standards.
  • Performs cleaning tasks such as sweeping, mopping, dusting, and replenishing restroom supplies.
  • Manages daily assigned sizing and recovery tasks to maintain a neat and organized store.
  • Expedites new merchandise receipts and merchandises items according to company best practices.
  • Follows Mark-Out-of-Stock policies and processes disposals as required.
  • Handles cash, check, charge card, and refund transactions accurately and follows all policies.
  • Executes all store best practices to maximize productivity and minimize steps in workflow.

Qualifications and Special Skills Required

  • Effective communication with customers, associates, and store leadership.
  • Ability to perform basic mathematical calculations commonly used in retail environments.

Physical Requirements/ADA

  • Ability to use all store equipment, including PDTs, registers, and PCs.
  • Ability to stand, walk, and move around the store for up to 100% of working time.
  • Ability to bend, squat, kneel, climb, carry, reach, and stoop.
  • Ability to push, pull, and lift more than 25 pounds occasionally.
  • Ability to use janitorial equipment, rolling racks, ladders, and other assigned supplies.

Supervisory Responsibilities

No supervisory responsibilities.

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