Early Morning Stock Associate

About the role

The Early Morning Stock Associate plays a crucial role in ensuring a positive shopping experience for customers. This position requires a high level of attention to safety and cleanliness, as well as the ability to interact professionally with both customers and colleagues.

Responsibilities

• Understands and practices safety as the top priority, reporting any unsafe conditions immediately.
• Maintains a safe and secure shopping environment by keeping the sales floor clear and accessible to emergency exits.
• Treats all customers and associates with respect and courtesy, recognizing fellow associates through company recognition programs.
• Assists customers in any way necessary, including register training, merchandise assistance, and answering customer questions politely and knowledgeably.
• Greets customers by making eye contact, smiling, and saying "hello" throughout the store, and "thank you" with every register transaction.
• Responds promptly and efficiently to customer service calls, handling issues courteously and calling leadership when necessary.
• Represents the company brand consistently and adheres to loss prevention policies.
• Performs daily cleaning tasks such as sweeping, mopping, dusting, and replenishing restroom supplies.
• Ensures merchandise presentation and performs sizing and recovery tasks to maintain a neat and organized store.
• Expedites new merchandise receipts and merchandises items according to company best practices.
• Understands and follows loss prevention awareness, shortage highway, and store protection specialist (SPS) policies.
• Demonstrates integrity and honesty in all interactions with customers and associates.
• Fulfills daily tasks and maximizes productivity by following store best practices.

Qualifications and Special Skills Required

• Effective communication with customers, associates, and store leadership.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Physical Requirements/ADA

• Ability to use all store equipment, including point of sale terminals (PDTs), registers, and personal computers as required.
• Ability to stand, walk, and move around the store for up to 100% of working time.
• Ability to bend, squat, kneel, climb, push, pull, and lift up to 25 pounds.
• Ability to use janitorial equipment, rolling racks, ladders, and other assigned supplies.

Supervisory Responsibilities

No supervisory responsibilities.

Disclaimer

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Equal Employment Opportunity

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities, and experience. We believe it is an essential part of the Company's overall commitment to attract, hire, and develop a strong, talented, and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth, or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state, or local laws.

Compensation

The base pay range for this role is $19.29 - $19.79. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

Benefits

• Accident, critical illness, vision, auto, home, and pet insurance programs.
• Associate discount, identity protection, associate purchase program, benefit hub discount mall, employee assistance program, commuter benefits, 401K (service requirements).
• Employee stock purchase program, Ross Cares Fund, college discounts, sick pay (where legally required), referral bonuses.
• Extended benefits for full-time associates, including medical/dental/vision health insurance, legal insurance, vacation buy, flexible spending account, health savings account, life/add insurance, long-term disability, enhanced maternity and parental leave benefit, vacation pay accrued at a rate of 10 days/year after eligibility commences, 9 personal and company holidays.
• Additional benefits for certain roles, including bonus based on individual and business performance.