Early Morning Merchandiser

Responsibilities

• Deliver friendly customer service and assist customers in locating products.
• Provide a fast and friendly checkout experience, including cash handling to standards.
• Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with omni‑channel processes such as Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Unload trucks, stock merchandise, and execute planogram (POG) processes.
• Maintain store recovery standards, including merchandise return/go‑back and general store recovery to keep the store well‑merchandised and in‑stock.
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs.
• Adhere to Standard Operating Procedures (SOPs) and company policies to ensure compliance with applicable laws and requirements.
• Interact respectfully with teammates, promote the organization’s vision and values, and serve as a role model for other team members.
• Cross‑trained in custom framing sales and production.
• Other duties as assigned.

Requirements

• Retail and/or customer service experience preferred.
• Ability to stand for long periods and move throughout the store.
• Regular bending, lifting, carrying, reaching, and stretching.
• Capability to lift heavy boxes and access high shelves using a ladder or similar equipment.
• Willingness to work nights, weekends, and early mornings.
• Must be at least sixteen (16) years of age.

Work Environment

• Public retail store setting with climate‑controlled public areas; some stock rooms may not be climate‑controlled.
• Occasional outdoor work for retrieving shopping carts or unloading trucks.
• Frame shop contains glass cutter and heat press equipment.
• Team members must adhere to safety and compliance standards.

Benefits

• 401(k) with employer match (eligibility dependent).
• Employee Assistance Program.
• Medical, dental, and vision coverage, including telemedicine services.
• Flexible spending accounts.
• Commuter benefits.
• Tuition assistance and adoption assistance.
• Various voluntary insurance options.
• Employee discounts and access to partner discount programs.

Schedule

Work hours include nights, weekends, and early mornings.