EAP On-site Clinician - Part-time (20 hours/week) (Chicago, Illinois)

About the role

Acentra Health seeks an Employee Assistance Program (EAP) On-site Clinician - Part-time in Chicago, Illinois to join our growing team. The role involves providing a full range of EAP services for employees, managers, and the employer organization for a large government agency. The work schedule is 20 hours per week, with occasional travel required.

Responsibilities

• Consistently provide exceptional and proactive services as a licensed clinician, ensuring smooth integration with Acentra Health operations and accounts.
• Provide direct counseling, critical incident response services, training or psychoeducational presentations, and outreach services that create awareness of EAP services.
• Make referrals to treatment services where appropriate, ensuring a satisfactory client experience transitioning from EAP services to treatment services.
• Refer to community resources to support clients’ well-being and mental health.
• Comply with all Clinical and Professional protocols, processes, and Acentra Health policies.
• Understand the scope of EAP services and as needed, communicate that scope to external parties, including clients, managers, and other support staff.
• Consult with Acentra Health supervisors concerning clinical case staffing and high-risk cases.
• Maintain and manage a caseload of direct service counseling clients, maintaining case records in accordance with Acentra Health policies and practices.
• Create and manage productive and positive working relationships with local points of contact.
• Display excellent teamwork, communication, and collaboration with the account manager and other Acentra Health staff.
• Work in collaboration with other internal and external stakeholders, always displaying professionalism.
• Use a consultative approach, establish effective relationships with our clients and proactively collaborate on opportunities for product enhancement and optimization services to meet the client’s specific needs.
• Exhibit excellent interpersonal and problem-solving skills to retain and service our clients and the organization.
• Maintain the security of areas, materials, and private information.
• This includes physical and virtual storage and filing.
• Maintain a professional demeanor with customers and co-workers to represent Acentra Health’s values and standards.
• Perform daily duties and undertake and complete related projects in the area of expertise with minimal supervision.
• Additional related projects/tasks/duties as assigned by the position’s manager.
• Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.

Qualifications

• Must hold an active, unrestricted, independent clinical license in the behavioral health field, issued by the appropriate Illinois licensing board. Acceptable licenses include: LCSW, LCPC, LMFT, Licensed Clinical Psychologist (PhD).
• Master's or Doctoral degree in Social Work, Counseling, Marriage and Family Therapy, Psychology, or a related field.
• 5+ years of professional experience in the EAP/mental health/substance abuse/behavioral health field.
• Critical Incident Response certificate.

Preferred Qualifications

• International Critical Incident Stress Foundation (ICISF) Certification.
• Certified Employee Assistance Professional (CEAP).
• Working knowledge of DOT Order 3910.1 (series).
• Cultural competency in working with Federal Government Clients.
• Experience working in Substance Use.
• Experience in facilitating training with Managers, Leaders, and employees.
• Experience working with law enforcement, the military, or the veteran population.
• Experience in facilitating critical incident responses.