EAP Counselor

Job Summary

The New York City EAP is a confidential, problem-solving program available to all New York City non–uniformed employees and their dependents in addition to the Department of Education (DOE), NYC Health + Hospitals (H+H), Department of Correction (DOC) and New York City Housing Authority (NYCHA).

EAP Counselor’s Duties And Responsibilities

• Provide services to clients including conducting intakes, formulating assessments and treatment plans and providing case management and follow up.
• Interface with insurance carriers and treatment providers to facilitate optimum benefit usage and treatment delivery and preserve confidentiality for clients.
• Interface with agency units to facilitate accountability to employer agency, protect confidentiality and report on compliance in cases where disciplinary stipulations are in effect.
• Create and maintain confidential case records.
• Provide consultation to supervisors and agency units on management of employees whose problems are affecting their job performance.
• Participate in clinical and administrative meetings and in-service training.
• Develop and maintain updated information on community resources.
• Contribute to development and delivery of outreach programs.

Minimum Qualifications

• A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above;
• High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above;
• Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Preferred Skills

• 2 or more years of clinical experience.
• Experience in trauma work, substance use treatment, crisis-intervention, and group work.
• Public speaking, presentation and workshop development and execution

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.