E2 Helpdesk / Travel Analyst

About the role

XLA is looking for a E2 Helpdesk / Travel Analyst to support a federal agency in Arlington, VA.

Responsibilities

• Setting up new users
• Profile assistance
• Trip assistance
• Routing pool and hierarchy changes
• Monitoring trips and vouchers
• Troubleshooting UFMS related errors
• Assist with conducting hands-on E2 training for E2 users
• Ensure compliance of DEA’s Lowest Available Airfare policy (assist offices in obtaining correct documentation for voucher purposes)
• Review requests for Fly America Act waivers (individual and annual)
• Provide and set maximum reimbursement cost for Rest and Recuperation (R&R) airfare
• Draft correspondence to DEA employees regarding E2 (memorandums on policy, broadcast email updates, and any other related correspondence)
• Data input, preparing letters, files, forms, and other required documents
• Communicate with appropriate personnel to obtain necessary information
• Provide administrative, legal, and technical support

Requirements

Two (2) years of experience; relevant experience includes efficient data entry and ability to prepare and deliver reports and other documents in support of projects.

Qualifications

High School Diploma or other equivalent.

Skills

• Efficient data entry
• Ability to prepare and deliver reports and documents
• Communication and administrative support

Benefits

Competitive benefits component included in the package.

Pay

Target annual compensation range: $65,000 to $75,000; exact compensation based on skills, experience, and location.

Schedule

Onsite, Monday‑Friday.