E-Commerce Store Shopper

About the Role

To shop multiple orders within a given time frame while providing customers with the best products available. Responsibilities include product handling, appropriate storage until delivery, and maintaining excellent customer service.

Responsibilities

• Handle multiple orders within a set timeframe.
• Demonstrate basic computer knowledge and willingness to learn.
• Read, write, speak, and understand English, following instructions accurately.
• Coordinate orders and delivery with the shopping manager.
• Work efficiently at an acceptable pace, ensuring each picked item is the finest and freshest available.
• Master store layout for efficient picking procedures.
• Pick, store, label products correctly, and arrange totes for easy access and proper delivery.
• Reduce shrink and damage of merchandise through careful handling.
• Retrieve and fill customers’ orders accurately and on time.
• Properly handle and maintain all computer hardware.
• Notify the shopping manager of customer comments, complaints, security issues, pricing errors, UPC code problems, or product issues (damages or out-of-stock items).
• Follow proper handwashing, sanitation, food storage, and handling procedures.
• Maintain a neat personal appearance, including proper uniform and dress code.
• Practice the “Cleaner’s Creed” and proper sanitation procedures.
• Handle products carefully and ensure proper temperature storage.
• Notify management of associate theft, customer shoplifting, unauthorized markdowns, or property defacement.
• Complete onboarding/e-learnings and checklists within 30 days of hire.
• Perform other duties as assigned by management.

Physical Demands

• Never (0%): Crawling.
• Occasionally (1-33%): Sitting, pushing and pulling up to 250 lbs, climbing up to 8 feet, kneeling, and crouching.
• Frequently (34-66%): Carrying and lifting up to 50 lbs, bending, balancing, reaching at waist or overhead, and stooping.
• Continuously (67-100%): Standing or walking on tile or concrete, handling, fingering, feeling, talking, seeing, hearing, and smelling.

Safety Risk Factors

• Occasionally (1-33%): Loud noise, cluttered floor surface, contact with skin irritants, toxic exposure (see material safety data sheet), nuisance dust, fumes, sprays, and hazardous cleaning solutions.
• Frequently (34-66%): Twisting of back and neck, slippery floor surface, and contact with sharp objects.
• Continuously (67-100%): Hazardous equipment (mechanical moving parts).

Tools and Equipment

• Handheld computer
• Electronic scale
• Totes

Continuous movement of the entire body is required.

Working Conditions

Work environment is primarily indoors and may include exposure to cold temperatures.

Pay

The hiring range for this position is $15.00 - $17.90 per hour. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity.