E-Commerce Shipper - Full Time

Goodwill Industries of Northeast Indiana, Inc. is looking for a Shipper for our E-Commerce Department in Fort Wayne, Indiana. This fast-paced position supports our mission to empower and prepare people for independence through training, personal growth, and work. Our E-commerce department collects and sells donated goods, ensuring customers receive their purchases securely and promptly.

About the role

As a Shipper, you will ensure customers receive their purchases safely by selecting appropriate shipping materials, packing items securely, and using computerized shipping software. Each day involves shipping a variety of items, requiring strong attention to detail, accurate weighing and measuring, and completion of shipping paperwork.

Responsibilities

• Run daily “To Be Shipped” Report.
• Confirm items match shipping report descriptions and item numbers.
• Identify shipping carrier and select the appropriate size box for safe delivery.
• Pack items using proper techniques and materials (e.g., bubble wrap, packing peanuts).
• Weigh completed packages and note details on the package.
• Run shipping labels using carrier software and attach them to packages.
• Complete end-of-day shipping report.
• Follow all safety rules and practices.
• Maintain adequate shipping supplies and a clean, organized shipping area.
• Promote a team environment by assisting where needed during downtime.
• Attend department meetings.
• Perform other duties as assigned by the E-Commerce Supervisor.
• Maintain a positive, courteous, and helpful demeanor when interacting with customers, donors, co-workers, and clients.

Requirements

• Computer proficiency and previous computer experience.
• Strong oral and written communication skills.
• Ability to complete necessary paperwork accurately.
• Good judgment and problem-solving skills.
• Ability to work within a team concept.
• Must be well-groomed and personable.
• Must be bondable and have dependable transportation.
• Subject to background check and random alcohol/drug testing as part of the Drug-Free Workplace Program.
• Fully comply with Goodwill’s policies regarding values and ethical behavior, with special emphasis on the Code of Ethics.

Physical Demands

• Substantial: vision, grasping, lifting, pulling, pushing, reaching, standing, and walking.
• Considerable: repetitive motions.
• Moderate: crouching, hearing, and stooping.
• Occasional: talking.
• Nominal: crawling, kneeling, and climbing.
• Heavy work: Pushing/pulling up to 100 pounds occasionally, up to 50 pounds frequently, and up to 20 pounds regularly.

Benefits

• Medical, dental, and vision insurance.
• 401k plan.
• Life insurance and Employee Assistance Program (EAP).
• Paid holidays and paid time off (PTO).
• In-store discounts.

Pay

$16.50 per hour, paid bi-weekly.