E COMMERCE LISTER/SHIPPER

Perks & Benefits

• Your journey with us ensures your work brings purpose as it directly impacts our mission services & the communities we serve.
• We welcome you as you are.
• Competitive weekly pay
• Comprehensive benefits including health, dental, and retirement plans
• Generous paid time off (PTO) and holidays
• Associate shopping discount
• Celebratory activities
• Career advancement opportunities
• Free training and development programs

Your Typical Day

• Represent Goodwill Southeast Georgia’s mission, vision, and values in all aspects of your work.
• Sort, evaluate, and identify items of value for online sale.
• Create accurate, detailed, and engaging item listings with clear, grammatically correct descriptions.
• Research specialty items to maximize their exposure and value.
• Follow listing procedures, assign numbers, and maintain organized storage areas for listed items.
• Photograph items to showcase them effectively to potential buyers.
• Communicate with customers via email to answer questions and resolve issues with professionalism and care.
• Adhere to all established online sales procedures and standards.
• Prepare sold items for safe and accurate shipment.
• Consistently meet or exceed daily listing and/or shipping goals.
• Receive and organize inventory efficiently.
• Process incoming merchandise for listing and shipping.
• Load boxes into trucks for shipment.
• Ensure merchandise meets quality standards.
• Maintain a clean and safe workspace.
• Operate material handling equipment, including pallet jacks and lifting equipment, ensuring proper and safe use.
• Collaborate and communicate positively with customers, coworkers, and leadership.

Qualifications and Skills

• A high school diploma or equivalent; e-commerce experience is a plus.
• Comfortable with computers and online sales, payment, and shipping systems.
• Experience using a digital or cell phone camera.
• Strong photography skills to highlight product details.
• Creative writing skills and excellent attention to detail.
• Forklift certification required (training and certification provided).
• Ability to learn quickly and retain information.
• Strong collaboration and teamwork skills.
• Ability to bend, stoop, reach, climb, and crawl as needed.
• Ability to lift and carry up to 50 pounds.
• Ability to stand for extended periods.