E-Commerce Graphic Designer

Kiss Beauty Group is seeking an E-Commerce Content & Operations Specialist to blend visual content creation with day-to-day operations support for our B2B e-commerce platform. This role ensures brand alignment, timely product launches, and accurate promotional execution while leveraging AI tools to enhance efficiency.

Responsibilities

• Visual Content Creation & Design
  • Create and manage online visual assets: website banners, infographics, GIFs, and short-form promotional videos
  • Maintain and update Product Detail Page (PDP) designs and images
  • Produce marketing and campaign content aligned with brand identity and business strategy
  • Use AI-based tools (e.g., Adobe Firefly, generative image/video tools) to accelerate asset creation and ideation while maintaining brand quality
  • Develop and maintain guidelines for visual asset display and usage across the platform
  • Research trends and build mood boards to strengthen content strategy
• Promotion Setup & Campaign Operations
  • Set up and configure on-site promotions, banners, and campaign content on the B2B platform
  • Coordinate promotion timing, accuracy, and display with Marketing and Sales stakeholders
  • QA promotional content, pricing, and display prior to go-live to prevent errors
• Product Launch Support
  • Ensure new product listings, category pages, and promotional content are accurate and ready on time
  • Maintain and improve product presentation on the platform
  • Coordinate launch timelines and required assets across teams
• Cross-Functional Coordination & Process
  • Act as a connector across Marketing, Sales, IT, Operations, and Design to align projects and drive tasks to completion
  • Apply AI tools to streamline operations (e.g., AI-assisted copy/content drafting, QA support, workflow automation)
  • Document operational files and build repeatable, scalable processes
  • Support UX/UI testing and A/B experiments to improve customer experience
• Platform Content Management & Other Duties
  • Organize and maintain website content
  • Support department-related duties and ad-hoc tasks as needed

Requirements

• Must-Haves
  • High proficiency in Adobe Illustrator and Photoshop; video creation/editing capability (e.g., Premiere Pro or After Effects)
  • Strong attention to detail and time management in a high-volume, time-sensitive environment
  • Ability to manage multiple concurrent requests and shifting priorities while delivering high-quality outcomes
  • Strong, clear communication and cross-functional collaboration skills
  • Ability to work independently while following management strategy, with full ownership of responsibilities
• Preferred / Nice-to-Haves
  • Hands-on experience using AI/generative tools for visual content (e.g., Adobe Firefly, Midjourney, generative image/video, AI upscaling/retouching)
  • Experience applying AI to improve efficiency (e.g., AI-assisted copywriting, prompt-based tools, workflow/QA automation)
  • Experience with e-commerce platforms (e.g., Magento, Odoo) and catalog/content management
  • Familiarity with promotion setup, product listing, or B2B commerce workflows
  • Basic comfort with spreadsheets/data and dashboard reading (e.g., GA4, Looker Studio) or willingness to learn
  • Exposure to A/B testing, conversion optimization (CRO), or UI/UX basics
  • Proficiency with MS Excel / Word / PowerPoint
• Attitude & Attributes
  • Professionally passionate with a positive attitude
  • Curious about new tools and technologies, especially AI, with a willingness to experiment

Qualifications

• Bachelor of Arts (B.A)
• 2 - 4 years of relevant experience or industry exposure in a related field
• Skills: Graphic Design, Planning Process, UI/UX Design
• Languages: English, Korean

Benefits

• Premium Medical Insurance Coverage
• 401(k) Savings Plan
• Paid Time Off (PTO) based on seniority
• Paid Holidays
• Annual Bonus Plan
• Onsite Employee Fitness Center with Indoor Racquetball Court and Yoga Room
• Summer Fridays
• Complimentary Gourmet Breakfast, Lunch, and Dinner
• Relocation Support for New Hires
• Work Anniversary Recognitions
• Congratulatory & Condolence Gifts
• Employee Referral Bonus Program
• License/Certification Reimbursements
• Corporate Employee Discounts
• Visa Sponsorships (100% paid by the company) – New H-1B, H-1B Transfer, O-1, and Green Card
• Commuter Support (Shuttle Bus Program and EZPass Support)
• Vehicle Perks

Pay

The anticipated compensation range is $22.75 - $44.50 USD hourly. Actual compensation will be determined based on qualifications, education, experience, and location. The pay range is subject to change at any time dependent on internal and external factors.