Duke Carolinas Resident Engineer

About the role

Country: UNITED STATES OF AMERICA
State/Province/County: North Carolina
City: Wilmington, Raleigh, Winston Salem

How you’ll make an impact

• Serve as the daily interface with plant staff regarding ongoing operations and maintenance activities.
• Review plant turnovers and provide guidance or request additional data on areas of operational concern.
• Collaborate with engineering teams, as needed, to address operational issues and follow up with operations teams on daily operational status.
• Support customer maintenance activities, where applicable, by providing vendor manuals, service engineering support, and assistance with emergent issues pertaining to Siemens Energy-supplied equipment.
• Support the Project Manager, as needed, in executing the Long-Term Program (LTP) maintenance contract.
• Focus on improving value to the customer by remaining cognizant of available upgrades and coordinating with the District Service & Sales office to provide solutions that increase the scope of plant services.
• Ensure QISs are entered for quality events. Drive corrective actions related to key customer-visible quality events and communicate resolution with customers through TMS.
• Contribute to the Total Maintenance Service (TMS) process by preparing, facilitating, and documenting TMS meetings between the customer and Siemens Energy personnel to plan maintenance outages and implement product modifications and upgrades.
• Coordinate with customers and Siemens Energy repair facilities when components are sent off-site for refurbishment and/or repair.
• Aid in communications between Siemens Energy and the customer during outages.
• Identify and assist in the resolution of warranty and commercial issues in partnership with the LTP Program Manager.
• Ensure technical correspondence, operating history, and configuration records are maintained.
• Analyze, interpret, and assist in resolving problems associated with forced outages.
• Absorb and assist customers with troubleshooting activities related to Siemens Energy-supplied equipment onsite.
• Absorb and assist customers with issues associated with startup and operational activities.
• Be available to customers during off-hours, including weekend support by phone and, occasionally, onsite.
• Build, grow, and maintain strong customer and internal partnerships by living the highest standards of our SOCIUS principles of Accountability, Optimism, Communication, Trust, and Flexibility.

What you bring

• A high degree of customer relationship management and financial project management skills.
• Previous project management experience with demonstrated ability to deliver complex, high-value projects to multiple customers.
• 5+ years of relevant experience in power generation.
• Experience in customer-facing roles with the ability to communicate clearly and effectively with senior management.
• Ability to perform physical activities including walking, reaching, climbing, stooping, and lifting to 75 pounds.
• Ability to travel locally to customer sites up to 80% of the time using a company provided vehicle.

About the team

Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.

About Siemens Energy

At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation. Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation. Find out how you can make a difference at Siemens Energy: here.

Rewards

• Career growth and development opportunities
• Supportive work culture
• Company paid Health and wellness benefits
• Paid Time Off and paid holidays
• 401K savings plan with company match
• Family building benefits
• Parental leave

Jobs & Careers

Jobs & Careers

About Siemens Energy and Siemens Gamesa Renewable Energy

Both companies are Equal Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service.

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