Duck Donuts - Shift Lead

Job Summary

We are seeking an experienced Shift Lead to join our team! As a Shift Lead, you will be responsible for the restaurant’s operational performance during your shift. You will supervise, work alongside staff and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.

Responsibilities

• Train and manage employees and assign duties as needed
• Lead team in providing exceptional customer service
• Resolve customer complaints gracefully and with tact
• Adhere to all health and safety rules and regulations
• Maintain appropriate inventory levels, reorder and restock when necessary
• Cover the shifts of absent employees
• Work weekdays and alternating weekends (a weekend only position is also available)

Qualifications

• High school diploma/GED
• Previous food service experience
• Familiarity with POS software
• Ability to remain calm and thrive under pressure
• Excellent management and leadership skills
• Strong communication and problem-solving skills

Benefits/Perks

• Flexible Scheduling
• Competitive Compensation

About Us

Sprinkling Happiness
It all began on the sandy beaches of the Outer Banks in Duck, North Carolina. There, Founder Russ DiGilio and his family would enjoy relaxing and fun vacations. But something was missing – there was no place to get that sweet staple of happiness – a warm, fresh donut! So, they decided to create their own which led to the first Duck Donuts opening in 2007. Now, you can enjoy the taste of the Outer Banks in your backyard by visiting one of our 100+ locations across the country!

Our Mission

To deliver smiles and warm, delicious and made-to-order donuts created just the way you like.

Our Belief

We are dedicated to delighting our guests by treating them like family and consistently providing a superior product and exceptional customer service in an authentic manner. We pride ourselves on our community engagement and commitment to make changes for the better through innovation every day.

All Team Members Needed

Duck Donuts St.Louis
Exciting! Fun new full/part-time positions are available for hire with limited experience! Team members for all positions including cashiers, donut makers, donut toppers and material handling for back of house are needed at our Duck Donuts location. If you have a great personality, are a team player with a strong work ethic, and looking for morning, evening or weekend work in a fun, enthusiastic environment, we would like to talk with you about this opportunity.