Duck Creek Business Architect

Qualifications

• 8+ years of experience in insurance domain processes (e.g., P&C Insurance) with at least 5 years of experience in Duck Creek implementation.
• Hands-on experience in Duck Creek Policy, Billing, Claims, and/or Insights modules.
• Proven experience as a Business Architect or similar role within technology and business domains.
• Strong knowledge of Duck Creek Author, Rating, Forms, and other platform capabilities. Familiarity with integration technologies such as APIs, web services, and middleware solutions.
• Proficiency in data modelling, workflow design and business process analysis.
• Excellent communication, presentation, and stakeholder management skills.
• Analytical thinking and problem-solving abilities.
• Strong organizational skills with attention to detail.

Responsibilities

• Strategic Planning and Solution Design:
• Collaborate with business leaders to define the scope, goals, and deliverables of Duck Creek implementations.
• Develop and maintain an end-to-end understanding of business processes and their alignment with Duck Creek solutions.
• Design scalable and flexible Duck Creek architecture to meet both current and future business needs.
• Requirements Analysis:
• Elicit and document business requirements through workshops, interviews, and process analysis.
• Translate business requirements into functional specifications for configuration and development teams.
• Work closely with stakeholders to validate requirements and prioritize deliverables.
• Implementation and Governance:
• Guide and oversee the design, development and configuration of Duck Creek components, including Policy, Billing, Claims, and Insights.
• Define and enforce architectural standards, guidelines and best practices for Duck Creek implementations.
• Ensure proper integration with other enterprise systems such as CRM, data warehouses, and external APIs.
• Stakeholder Collaboration:
• Act as the primary point of contact between business teams and IT/technical teams.
• Provide technical advice and support to business users during the project lifecycle.
• Facilitate stakeholder meetings, project reviews and solution demonstrations.
• Testing and Quality Assurance:
• Collaborate with QA teams to define test strategies, ensuring that delivered solutions meet business expectations.
• Support user acceptance testing (UAT) and resolve any issues related to functionality or design.
• Training and Documentation:
• Develop and deliver training sessions to end-users and business teams on Duck Creek functionalities.
• Maintain detailed documentation of the architecture, configurations, and operational processes.