Duchess Assistant Manager--Westerville

Duchess has been serving local communities for over 60 years—and our Assistant Managers are key to keeping that legacy strong. In this role, you’ll support the Store Manager in leading daily operations, coaching team members, and delivering excellent customer service. It’s the perfect next step for someone ready to lead, learn, and grow in a fast-paced retail environment.

Responsibilities

• Support store operations including staffing, inventory, and shift leadership
• Coach and train team members to deliver friendly, efficient service
• Ensure the store stays clean, safe, and customer-ready
• Step in to lead when the Store Manager is away
• Help drive performance goals and maintain compliance standards
• Build relationships with customers, vendors, and your team

Physical qualifications include, but are not limited to: walking, standing, squatting, lifting, carrying, and reaching. Ability to work in demanding circumstances including variable temperatures, indoors and outdoors.

Requirements

• High school diploma or equivalent
• 1+ year of leadership experience in retail or food service
• ServeSafe certification – required or willingness to obtain
• Comfortable with scheduling, inventory, and basic store systems
• Familiar with POS systems and basic software (Word, Excel, Email)

Skills

• Team-first mindset with strong communication skills
• Customer focus – committed to creating a welcoming experience for every guest

Benefits

• Health, dental, and vision insurance
• Employer-Paid Life Insurance
• Weekly pay
• 401(k) with company match
• Paid time off
• Monthly bonuses for hitting key goals

We promote from within and help you build your future.