Dual-Site Shop Manager - Macy's and Bloomingdale's | Roosevelt Field, New York
Why Choose Reiss?
With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and our app, our presence as a leading luxury brand is well established.
What’s This Role About?
As part of our Retail team, you’ll be joining our Macy's and Bloomingdale's Roosevelt Field, New York on a full-time permanent basis as our Dual-Site Concession Manager, who is responsible for ensuring the concession achieves targets, delivers results with commercial and operational excellence.
What You’ll Be Doing
- Planning the long-term concession goals
- Managing the overall concession operations and performance
- Leading the concession team to deliver exceptional customer experience by ensuring a personalized and tailored service is provided
- Making sure stock levels are managed effectively to minimize loss
- Carrying out promotions, sales, and merchandising instructions to expected standards
- Taking responsibility for recruitment and retaining talent
- Conducting regular performance reviews and probation reviews
What You’ll Ideally Bring to the Role
- You’ll have previous retail management experience in a similar size operation
- A passion for premium or luxury product helps, but we’re open to all retail backgrounds
- A proven track record of increasing overall business performance
- A proven track record of delivering exceptional customer service through your team
- Have a proven track record of commercial product management skills
- Be highly visual and have excellent commercial product management skills
- Be able to flex between the customer service, operational, technical and visual elements of the role
- Be confident working under pressure and thrive in a fast-paced retail environment
- Be self-motivated, focused and driven to achieve team and individual goals
- Be a great people manager, able to bring the best out of your team
- Have good written and verbal communication skills
What We’ll Do for You
- Competitive pay with bonus scheme
- Up to 80% staff discount
- Business wear reimbursement
- Employee assistance programs
- Premium healthcare coverage
- Career advancement opportunities
- Plus, further workplace benefits
Apply Now
To start your story at Reiss…
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We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.