DTNA-Front Desk Supervisor

Job Responsibilities

• Affords Front Office Manager responsibilities in their absence.
• Reviews Front Desk Shift Log for any entries and takes appropriate action to resolve issues.
• Assists in working as a guest service agent on a needed basis.
• Supervises the taking of a thirty minute lunch break of an employee working eight hour shift.
• Completes previous day’s bank deposit.
• Reviews prior days audit pack for accuracy.
• Prepares a Weekly walk-in Analysis Report on a weekly basis.
• Completes petty cash on a weekly basis.
• Handles any guest concerns.
• Ensures that all marquee’ scripts are provided once a month for review by the Front Office Manager and Director of Operations.
• Complete daily payroll.
• Review the access and excel reports daily for accuracy.
• Maintain goals set to meet and not exceed budget.
• Ensure that all areas are neat and organized.