DTH Full-time Technician - Hartford, CT

About the role

At NRG, we're seeking a Direct-to-Home Full-time Technician to join our team in Hartford, CT. This role offers a dynamic work environment and a unified and inclusive culture, fostering a strong sense of belonging and championing our employees and customers.

Responsibilities

- Earn piece rate pay and enjoy an unlimited commission plan. - Become an expert on smart home technology by training on industry-leading products. - Manage inventory and assets with a business owner mentality. - Install, service, and troubleshoot cutting-edge smart home technology in customer homes. - Create solutions to protect and simplify customers’ lives. - Conduct routine maintenance and inventory of company products and equipment. - Explain and provide detailed system capabilities and operational instructions to various customers. - Control your own income by providing opportunities for customers to purchase additional products and services. - Leverage service and installation appointments into leads and revenue.

Requirements

- Exceptional customer service skills. - Sales experience and/or field service experience is helpful (experience as a construction worker, electrician, or other technical background is helpful but not required). - Someone who thrives in a team environment and can also be trusted to work independently. - Willingness to submit to a criminal background check. - Current valid driver’s license and reliable transportation.

Qualifications

Candidates must live within a 20-mile radius of the city. Successful candidates will be required to pass a pre-employment criminal background check, motor vehicle record check, and drug screening, in compliance with applicable laws.

Physical Demands

- Lift and carry up to 45 lbs. - Climb ladders up to 14'. - Work in attics and other limited-space areas. - Bend, kneel, crouch, and stand for long periods.

Benefits

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.