DTH Full-Time Technician - Cordova, TN

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers’ lives easier—helping them power, protect, and intelligently manage their homes and businesses. We offer a dynamic work environment and a unified, inclusive culture that fosters belonging, collaboration, and business performance. Our programs help employees develop skills for success now and in the future.

About the role

Direct to Home Pros provide expert-level installation and services while delivering the highest caliber of customer service. Customers will rely on you to act with honesty and integrity as you offer peace of mind through smart home technology.

Responsibilities

• Earn piece rate pay and enjoy an unlimited commission plan
• Train on industry-leading smart home technology products
• Manage inventory and assets with a business owner mentality
• Install, service, and troubleshoot cutting-edge smart home technology in customer homes
• Create solutions to protect and simplify customers’ lives
• Conduct routine maintenance and inventory of company products and equipment
• Explain system capabilities and operational instructions to customers
• Control your income by upselling additional products and services
• Leverage service and installation appointments into leads and revenue
• Conduct a safety analysis of every home to ensure a safe workplace for technicians and customers

Requirements

• A valid driver’s license, a good driving record, and reliable transportation
• Ability to pass post-offer background investigation and licensing requirements per applicable law
• Must live within a 20-mile radius of the city

Qualifications

• Sales Mindset: Experience in retail, B2C sales, insurance, or service-based sales is a major plus
• Customer First Attitude: Ability to act with integrity while building rapport with diverse customers
• Technical Aptitude: Experience in cable/satellite install, pest control, construction, or solar is helpful but not required

Physical Demands

• Lift and carry up to 45 lbs
• Ability to climb ladders (up to 14 feet, including when carrying tools to meet weight capacity requirements for company-approved ladders, i.e., 375 lbs)
• Work in confined spaces like attics
• Comfortable bending, kneeling, and standing for extended periods

NRG Energy is committed to a drug and alcohol-free workplace. Employees may be subject to periodic random drug testing and post-accident or reasonable suspicion drug and alcohol testing, as permitted by law.