DTH FT Technician - Alvin, TX

About the role

Direct to Home Pros provide expert-level installation and services, while delivering the highest caliber of customer service. Customers will rely on you to act with honesty and integrity as you offer what they have been looking for—peace of mind.

Responsibilities

• Earn piece rate pay and enjoy an unlimited commission plan.
• Become an expert on smart home technology by training on industry-leading products.
• Manage inventory and assets with a business owner mentality.
• Install, service, and troubleshoot cutting-edge smart home technology in customer homes.
• Create solutions to protect and simplify customers’ lives.
• Conduct routine maintenance and inventory of company products and equipment.
• Explain and provide detailed system capabilities and operational instructions to various customers.
• Leverage service and installation appointments into leads and revenue.

Requirements

• A valid driver’s license, a good driving record, and reliable transportation.
• Ability to successfully pass post-offer background investigation and licensing requirements per applicable law.
• Must live within a 20-mile radius of the city.

Physical Demands of the Job

• Lift and carry up to 45 lbs.
• Ability to climb ladders (up to 14 feet).
• Work in confined spaces like attics.
• Comfortable bending, kneeling, and standing for extended periods.

Safety Culture

Field Service technicians will conduct a safety analysis of every home to ensure a safe workplace for the technician and the customers.

Qualifications

We hire for attitude and train for skill. Whether you are an experienced technician or a sales pro looking for a hands-on change, we want to hear from you if you have:

• A Sales Mindset: Experience in retail, B2C sales, insurance, or service-based sales is a major plus.
• Customer First Attitude: Ability to act with integrity while building rapport with diverse customers.
• Technical Aptitude: Experience in cable/satellite install, pest control, construction, or solar is helpful but not required.

Skills

Experience in cable/satellite install, pest control, construction, or solar is helpful but not required.

Benefits

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing.

Pay

Direct to Home Pros earn piece rate pay and enjoy an unlimited commission plan.

Schedule

Hours vary based on customer needs and availability.