DTD Corp - President & COO

Link to apply listed at the bottom of this Job Description. Only applications submitted through this link will be considered. WHO WE AREDTD Corp is a multi-state early childhood education network operating 53 childcare centers across Tennessee, Alabama, Kentucky, and Indiana. Through five operating companies, each rooted in the communities it serves, we give families a safe and nurturing place for their children to learn and grow.Our mission is to provide high-quality childcare where children thrive and families feel supported and confident in their care.Our Core Values are:Compliance & Safety Without Compromise: We protect every child entrusted to our care by maintaining 100% compliance with safety and regulatory standards, holding ourselves accountable, and never compromising on the well-being of our children.Children First: We make decisions centered on the safety, development, happiness, and well-being of children.Families Are Our Partners: We build trust through communication, transparency, respect, and dependable service.Make It Fun: Childcare should be filled with joy. We create environments where children learn through play and where employees enjoy being part of the team.People Matter: We value our teachers, directors, and support teams, creating an environment where people feel respected, supported, and empowered to succeed.Own It: We take responsibility for our work, follow through on commitments, solve problems, and learn from mistakes.Grow & Improve: We embrace change, innovation, feedback, and continuous improvement as the company grows.**We're looking for someone who genuinely connects with our mission and values, because this alignment is critical for success in this role. JOB DESCRIPTIONDTD Corp is seeking a highly experienced President & COO to serve as the single accountable executive for our enterprise. This is a senior leadership role for an operator who has scaled multi-location service organizations before and knows how to bring a distributed team together under one clear operating rhythm.Reporting directly to the Founder, you will lead our regional operations and finance leaders as one integrated executive team and own the systems, standards, and accountability that allow every center to perform at its best. The application code word is EMPOWER. The President & COO is a highly skilled strategic thinker who anticipates and solves problems in a self-directed way, and who empowers the team around them to move fast while maintaining culture and quality.This role will lead DTD Corp through its next chapter of growth in close collaboration with the Founder. This is a full-time, W2, onsite position based in Nashville, Tennessee, with a relocation package available. Given the critical nature of this role, we host a rigorous, 4-part application process. WHAT MAKES THIS ROLE UNIQUEDTD Corp has grown quickly across new markets, and the organization is ready for a central leader who connects its regions, entities, and functions into one enterprise. Our regional operations and finance leaders bring deep experience and real commitment to their centers. As President & COO, you will unite that experience behind shared goals, one trusted set of numbers, and a consistent standard for how every center runs.You'll step into a founder-led organization with an experienced leadership team and a strong culture of care. Earning that team's trust while raising the standard of accountability is the heart of this role, and it calls for exceptional emotional intelligence alongside operational rigor.Your success will be measured by one ultimate outcome: a unified enterprise where every center runs to a clear standard, every leader knows what they own, and the executive team manages the business through data it trusts. You'll work with leadership and the Spyglass Ops team to establish clear milestones and operating cadences during your first 90 days. WHAT SUCCESS LOOKS LIKEFirst 30 Days: Complete onboarding with Spyglass Ops support, build relationships with the Founder and each regional leader, visit centers across all four states, and learn how each entity and system operates today.60 Days: Establish one verified source of financial and operational truth across all entities and launch a weekly executive scorecard.90 Days: Unify regional leadership into one executive team with a shared operating rhythm, clear decision rights, and center-level KPIs.6 Months: Put a middle-management structure in place that frees Center Directors to lead their centers and grow enrollment, roll out standardized SOP playbooks, and set a clear profitability plan for every center. RESPONSIBILITIES (TASKS ASSOCIATED WITH THE ROLE):Enterprise Leadership & StrategyServe as the accountable executive for enterprise operations, reporting to the FounderLead regional operations and finance leaders as one team with shared goals and decision rightsTranslate growth goals into regional and center-level targets with clear ownershipGuide expansion decisions using disciplined unit economicsProvide clear, consistent executive reporting to the FounderFinancial Leadership & Unit EconomicsPartner with finance to create a verified source of financial reporting across entitiesBuild center-level P&L and KPIs for occupancy, enrollment, labor, and acquisition costManage labor targets that protect staffing ratios and marginsDrive profitability across established and new marketsSystems & Process IntegrationIntegrate center management, billing, CRM, payroll, and ERP systems to reduce manual workStandardize SOP playbooks across centers and entitiesRun a weekly executive scorecard for real-time performance visibilityDocument critical workflows to preserve organizational knowledgeTeam, Talent & CultureBuild middle management so Center Directors can focus on leadership and enrollmentStrengthen recruiting, retention, and compensation for frontline teachersHold leaders accountable through fair, consistent performance managementProtect a culture centered on children, families, and staff REQUIREMENTS (EXPECTED PROFICIENCIES):Experience Requirements (Non-Negotiable)Proven experience scaling multi-location service operations across dozens of sites and multiple statesExecutive experience leading senior regional or functional leadersExperience raising accountability within founder-led organizationsStrong P&L, unit economics, and multi-entity financial experienceExperience integrating systems into unified reporting infrastructureEarly education or multi-site childcare experience strongly preferredCore CompetenciesProcess and systems discipline, including standardized SOP playbooks across distributed sitesCenter-level KPI design covering occupancy, labor percentage caps, customer acquisition cost, and enrollmentSystems integration and API-connected reporting, with ERP experience and NetSuite a plusOperating cadences and weekly executive scorecards that drive accountabilityChange management across multi-state organizationsOutcome-based leadership that manages to resultsCritical Soft Skills (Deal-Breakers)Exceptional emotional intelligence and diplomacy to earn trust across an experienced leadership teamWillingness to have difficult conversations and hold leaders accountable while preserving cultureClear, direct communication with the Founder and at every level of the organizationServant leadership and a genuine commitment to developing peopleA steady, stabilizing presence through periods of changeTechnical RequirementsExceptional attention to detail, time management, and organizational skillsData-driven decision maker who analyzes information and acts on itStrong interpersonal, verbal, and written communication skills in EnglishLocation and travel expectations: Onsite in Nashville, Tennessee, with travel to centers across Tennessee, Alabama, Kentucky, and Indiana based on business needsMindset & Cultural FitYou believe in the value of early childhood education and care deeply about the families and teachers it servesYou hold yourself accountable to the highest standards of performance and stay resilient in the face of obstaclesYou're energized by bringing structure and unity to a complex, growing organizationYou measure your success by the leaders you develop at every level BENEFITSBase salary of $250,000 to $300,000 annually, commensurate with experiencePerformance bonus tied to center-level profitability, enrollment, retention, and overall company success Long-term equity or profit-share agreement that grows in tiers as the company reaches performance and growth milestonesFull-time W2 role based onsite in Nashville, Tennessee, with a relocation package and a company carComprehensive benefits package, including medical, dental, and vision coverage, a 401(k) with company match, life and disability insurance, and an Employee Assistance ProgramProfessional Development: This role will be supported by an external Ops program that includes Ops mentorship, community, and live coaching. HOW TO APPLYIf you are interested in this position, please submit an application at the following link.https://recruiterflow.com/db_5f712a22c33a3d8ff14e412f5e6ab747/jobs/59Our team will review your application and get back to you shortly. We look forward to hearing from you! DISCLAIMER:Spyglass Ops is an authorized representative of DTD Corp. We are an Operations Hiring Agency, working on behalf of startup businesses to find and hire Operations Positions. All of our roles are full-time, salaried, leadership positions within growing businesses. We also filter the businesses we work with, to ensure they provide long-term positions, growth opportunities, and a strong working environment / culture. Our company qualifies and interviews candidates, then connects finalists with our clients for final interviews and job offers. Our highest priority is creating win-win matches for both our candidates and clients.