DSHS HCLA Social Service Specialist 3

About the Role

The Home and Community Living Administration (HCLA) is hiring two dedicated Social Service Specialists to join our Spokane, WA in-training team. This is a one-year, in-person, intensive training program for Residential Social Service Specialist 3, taking place at Rock Point in Spokane, WA from 8am-5pm Monday-Friday. This role supports HCLA's vision of helping seniors and people with disabilities live with good health, independence, dignity, and control over their lives.

Responsibilities

• Conduct in-person, client-centered functional assessment interviews using a laptop and software in the client’s residential facility.
• Determine eligibility for programs such as Community First Choice, Community Options Program Entry Systems, Medicaid Personal Care, and others.
• Develop and implement individualized service plans in collaboration with clients and representatives.
• Act as a client advocate by coordinating needs with families, facilities, and community resources.
• Provide case management for high-risk adults as part of service plans developed after adult protective service investigations.
• Authorize appropriate services and payments.
• Document contacts and situations; prepare and provide testimony at hearings and legal proceedings as needed.

Requirements

• One year as a Social Service Specialist 2.
• OR a Master's degree in social services, human services, behavioral sciences, criminal law/justice, or an allied field, plus one year of paid social service experience equivalent to a Social Service Specialist 2.
• OR a Bachelor's degree in social services, human services, behavioral sciences, criminal law/justice, or an allied field, plus two years of paid social service experience equivalent to a Social Service Specialist 2.
• NOTE: A two-year Master's degree with a practicum may substitute for one year of paid social service experience.
• NOTE: Paid social service experience must include assessing risk and safety for children and/or adults and providing direct family-centered practice services.
• Employees must complete formal training within 18 months of appointment.

Qualifications

• Understanding of Medicaid and/or medical terminology, policy implementation.
• High degree of mindfulness and effective, flexible communication with clients, representatives, and community partners.
• Ability to work in clients' home environments with a diverse caseload.
• Strong time management, organizational, and critical thinking skills to multitask, meet deadlines, and provide solutions.
• Experience completing comprehensive assessments and developing individualized service plans.

Benefits

This role offers the opportunity to grow within DSHS, join a dedicated team focused on protecting Washingtonians in Region 1, and make a meaningful impact on the lives of seniors and people with disabilities.

Additional Information

This is a field-based position with weekly travel. A flex schedule may be considered after the first six months of training. Prior to hire, a background check may be conducted. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license and liability insurance if using a privately owned vehicle.

DSHS is an equal opportunity employer committed to fairness, access, and social justice. We strive to support all Washingtonians, including diverse communities, and provide accommodations for applicants with disabilities.

For questions, contact Alex.Baclaan@dshs.wa.gov or call (360) 725-5810 and reference job number 08747.