DSHS ESA Public Benefits Specialist 3

About the role

DSHS ESA Public Benefits Specialist 1-3 Economic Services Administration (ESA) Community Service Division (CSD) has an exciting entry-level position as a Public Benefits Specialist, with training provided. This role involves working on-site at our community services office located in White Center, WA. When you work for DSHS's CSD, your compassion shows at work every day, helping the lives of your fellow Washingtonians. This full-time career can be a gateway to a rewarding profession in public service.

Responsibilities

• Using internal software, learn to process applications for initial and on-going eligibility determinations for Financial, Supplemental Nutrition Assistance Program, and Medicaid Assistance programs
• Conduct intensive interviews and independently determine eligibility
• Gather and review data, application and other documents, and verification for each benefit program as it relates to each person's circumstances
• Process all applications and case actions in accordance with Federal and State requirements based on household income and size
• Explain program requirements, application procedures, and verification needs, as well as answer questions regarding benefits or available services to clients

Requirements

• Four years in a customer service job where the major duties involved public contact or a job providing staff support in financial eligibility determination such as examining/processing loan applications, medical insurance or rehabilitation claims, or unemployment insurance claims? (College education can substitute year-for-year for experience).
• OR One year of equivalent, out-of-state experience conducting financial eligibility determination for public assistance to include financial, medical and food benefit programs.

Qualifications

• Thrives in a standardized work