Drybar Shops
Drybar · Duluth, GA · 1 mo ago
OTHRFull-time
About the role
Drybar is opening a new location at Medley in Johns Creek and is seeking warm, smiling faces to welcome guests. As a bartender, you will guide the entire client experience from check-in to check-out. Drybar is a blow dry-only bar focused on being the best at blowouts, with a philosophy of no cuts, no color—just blowouts.
Why You'll Love Working at Drybar
- Lucrative commissions - 10% on product sales
- Paid time off - after 6 months for full time employees
- Free Blowouts Sunday-Thursday
- Bonus incentives - $5-$10 for each membership sold
- Employee discounts on all retail products
- Flexible scheduling
- Growth opportunities
- Fun, positive work culture
Key Responsibilities
Client Experience & Front Desk Operations
- Greet and check in/out clients using Booker
- Manage client profiles and troubleshoot scheduling or POS issues
- Handle payments, tips, and commissions with integrity
- Answer phones and voicemails promptly
- Review client notes to ensure personalized service
Shop Flow & Team Support
- Pair clients with stylists and manage break schedules when needed
- Support shop management in maintaining smooth daily operations
- Serve complimentary beverages and engage clients to create a bar-like vibe
- Maintain clear communication with team and leadership
Sales & Product Knowledge
- Recommend and sell products, tools, and memberships
- Restock and maintain retail displays
- Support merchandising and inventory tasks
Cleanliness & Standards
- Maintain shop cleanliness and complete assigned side work
- Follow all opening, closing, and shift duties
Training & Culture
- Help onboard and train new Bartenders
- Contribute to a positive, team-first culture
- Attend mandatory meetings and uphold Drybar's 10 Core Values
What We're Looking For
- 1+ years of customer service experience in a fast-paced environment (e.g., retail, front desk, hospitality, or salon/spa)
- Experience with point-of-sale (POS) systems preferred
- High school diploma or equivalent
- Ability to multi-task, problem-solve, and maintain composure under pressure
- Must be able to stand/walk for 6-8 hours per shift
- A strong track record of delivering exceptional customer experiences
- Technically savvy and comfortable with front desk operations
- Professional, friendly, and team-oriented demeanor