Drybar Shops

About the role

Drybar is a blow dry-only bar with a simple philosophy: focus on one thing and be the best at it. For us, that’s blowouts. We’re hiring immediately for fantastic retail sales associates to provide excellent customer service to our clients.

Do you have the power to make anyone smile, befriend strangers, turn around a failing customer experience, remember names and faces, or do five things at once? If so, we want to meet you!

Responsibilities

• Lead the client’s experience from check-in to check-out, ensuring Drybar standards are upheld and creating a memorable experience.
• Set the tone for a positive shop atmosphere by approaching the day as if hosting a party.
• Troubleshoot reservation system issues, update Client Profiles, optimize appointments to fit business needs, and check notes to ensure clients’ needs are met.
• Maintain overall shop cleanliness by conducting walkthroughs behind the bar and keeping the front desk area clean.

Requirements

• 1+ years’ experience in a fast-paced, customer service-centric environment (e.g., sales associate, retail sales associate, customer service representative, store associate, salon associate, or similar position).
• Previous experience with Point of Sale (POS) Systems strongly preferred.
• Previous salon/spa experience preferred but not required.
• High school diploma or equivalent.
• Promote a professional and brand-appropriate image.
• Frequently required to stand and/or walk for 6-8 hour shifts.