DRUG-GEN MDSE/ASST DEPT LEADER

About the Role

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Achieve sales and profit goals for the Drug/GM department, monitor quality assurance standards, and supervise all department functions. Support day-to-day operations, embrace the Customer 1st strategy, and demonstrate core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Create a welcoming environment by answering customer questions and promoting trust and respect among associates.
• Communicate company, department, and job-specific information; collaborate with associates to achieve goals; promote Our Brands.
• Develop scheduling to manage customer volume during operating hours.
• Develop associates through performance appraisals and establish performance goals for the department.
• Adhere to local, state, federal laws, and company guidelines.
• Gain and maintain product knowledge to assist customers and offer product samples.
• Develop and implement a department business plan; monitor and control expenses.
• Understand store layout, locate products, and create sales promotions.
• Inform associates about promotions, especially those affecting Drug/GM.
• Implement period promotional plans and stay updated on ads.
• Assist in store/department budgeting, profit and loss reviews, and act on financial reports.
• Monitor inventory, note discrepancies, and schedule price changes.
• Train associates on inventory, stocking, and Computer Assisted Ordering (CAO); supervise inventory processes.
• Inspect equipment for preventive maintenance and report issues.
• Report accidents, safety risks, and illegal activities to management.

Qualifications

Minimum:

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, subtraction).
• Effective communication skills.

Desired:

• High School Diploma or GED.
• Management, Drug-GM, or retail experience.
• Second language (speaking, reading, and/or writing).