DRUG-GEN MDSE/ASST DEPT LEADER
About the role
Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for the Drug/GM department. Support the day-to-day functions of Drug/GM operations.
Responsibilities
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold throughout the store; promote trust and respect among associates
- Communicate company, department, and job specific information to associates; collaborate with associates and promote teamwork to help achieve company/store goals; promote Our Brands to customers
- Develop adequate scheduling to manage customer volume during hours of operation
- Directly supervise and train department associates on inventory/stocking and Computer Assisted Ordering (CAO)
- Adhere to all local, state and federal laws, and company guidelines
- Create an environment that enables customers to feel welcome and appreciated by answering customer questions
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Offer product samples to help customers discover new items or products they inquire about; inform customers of Drug/GM specials
- Develop and implement a department business plan to achieve desired results; monitor and control expenses for the department
- Understand the store's layout and be able to locate products; create and execute sales promotions
- Implement the period promotional plan for the department; stay current with present, future, seasonal and special ads
- Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs
- Aid store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports
- Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory
- Notify management of customer or employee accidents; report all safety risks, or issues, and illegal activity, including robbery, theft or fraud to store management
Qualifications
- Minimum Ability to handle stressful situations
- Knowledge of basic math (counting, addition, and subtraction)
- Effective communication skills
- High School Diploma or GED
- Any management/Drug-GM/retail experience
- Second language (speaking, reading and/or writing) preferred
Skills
- Customer Service Orientation
- Teamwork
- Problem Solving
- Time Management
- Inventory Management
- Product Knowledge
Benefits
Health & Well-being Benefits
Health care benefits
Paid time off such as vacation, sick leave, and parental leave
Mental and emotional support resources through our Employee Assistance Program
Financial Benefits
Participation in a 401(k) plan and/or participation in a Taft-Hartley pension fund, subject to certain eligibility requirements
Group term life insurance eligible, depending on varying criteria by location and subject to certain eligibility requirements
Potentially bonus eligible, depending on varying criteria by location and based upon annual store performance
Associate discount
Growth And Development Benefits
Tuition assistance, college scholarships and educational leave of absence, depending on varying criteria by location and subject to certain eligibility requirements
Robust internal training and development resources to grow your career
Pay
The final rate of pay is determined at store level based on prior equivalent work experience.
Schedule
To support and reward our hardworking and friendly associates, we offer much more than just a paycheck. We strive to feed your future by offering the ingredients you need to create your own recipe for success at work and in life. Our associates receive a full plate of benefits that promote their physical, emotional and financial well-being, including access to competitive health care and retirement benefits, paid time off, mental health resources, associate discounts and opportunities to learn, grow and advance.