Drop Bury Technician

About the role

Next Solutions is a rapidly growing in-home services and telecommunications infrastructure company. We partner with leading internet and cable service providers to deliver reliable fiber, cable, and broadband connectivity directly to customers' homes. We are currently hiring Drop Bury Technicians, Underground Utility Technicians, Cable Install Technicians, and Fiber Installation Technicians.

Responsibilities

• Install and activate cable television, broadband internet, and phone services
• Perform new service installations, reconnects, upgrades, and service transfers
• Troubleshoot service interruptions and diagnose connectivity issues
• Install and configure modems, routers, converters, and cable boxes
• Run and secure interior and exterior wiring
• Relocate and install cable outlets and network connections
• Educate customers on equipment operation and service features
• Ensure proper signal levels and service quality
• Follow company safety standards and installation procedures
• Complete assigned service work orders and installation requests
• Provide exceptional customer service during every installation visit

Requirements

• High School Diploma or GED
• Experience in telecommunications, cable installation, internet installation, or technical field service preferred
• Comfortable working outdoors and in customers' homes
• Able to lift and carry up to 80 pounds regularly
• Able to work 5–6 days per week including evenings and weekends
• Valid driver's license preferred

Benefits

• Medical, Dental & Vision Insurance
• Health Savings Account
• Life Insurance & Supplemental Insurance
• Paid Time Off (PTO)
• Employee Assistance Program (EAP)
• Employee Discounts Program
• Professional Development Assistance
• Paid Training Opportunities
• Mentorship Program
• Bonus Opportunities

Qualifications

• Experience operating the following equipment is highly valued: Coaxial cable installation tools, Signal testing equipment, Modems and routers, Cable converters and receivers, Network wiring tools, Smart home connectivity devices

Skills

• Customer service skills
• Technical troubleshooting skills
• Outdoor work experience
• Ability to lift and carry heavy objects
• Knowledge of telecommunications equipment

Benefits

• Medical, Dental & Vision Insurance
• Health Savings Account
• Life Insurance & Supplemental Insurance
• Paid Time Off (PTO)
• Employee Assistance Program (EAP)
• Employee Discounts Program
• Professional Development Assistance
• Paid Training Opportunities
• Mentorship Program
• Bonus Opportunities

Pay

$52,000 – $82,067 per year

Schedule

This is a field-based role requiring full-time travel to customer locations, within a 100-mile service area around Cincinnati, OH. The typical schedule is 40-50 hours per week, including alternating weekends as needed.

Work Authorization Requirements

Applicants must be legally authorized to work in the United States at the time of application. We are unable to sponsor or take over sponsorship of a U.S. Employment visa (e.g. H-1B) for this position.