Driving Range Operations Assistant

About the role

Under the direction of the Driving Range Operations Manager, the Driving Range Operations Assistant assists in managing day-to-day driving range operations, event coordination, and ensures superior guest service and satisfaction.

All GCU employees are responsible for knowing and complying with NCAA and Western Athletic Conference rules, especially if interacting with student athletes.

Responsibilities

• Assist in day-to-day operations of the Driving Range, including opening and closing procedures.
• Manage the reservation system; establish and assist with daily scheduling.
• Track and verify all guests and charges, and facilitate accurate recordkeeping.
• Develop, maintain, update, and utilize customer database.
• Manage group events.
• Maintain cleanliness and appearance of the Driving Range, storage area, and general seating areas.
• Provide guest service and handle money.
• Make day-to-day decisions in the absence of the director.
• Manage hours of driving range staff and student workers to ensure adequate coverage.
• Assist in training all driving range team members.
• Perform other duties as assigned.

Requirements

• Fundamental knowledge of the game of golf, golf facility operations, and tournament operations.
• Basic computer skills and working knowledge of Microsoft Office applications (MS Word and Excel).
• Ability to be on your feet for long periods of time (approximately 50% of shift).
• Bachelor’s degree and minimum 2 years of experience in golf operations.
• Minimum of 4 years’ experience in golf course operations.
• Must be able to work a flexible schedule, including early mornings, evenings, weekends, and holidays.
• Must be available to work anytime within the hours of 5:00am–10:00pm, any of the 7 days of the week (may change based on business need).
• Must successfully pass a background check.

Supervisory Responsibilities

• Supervise assistant pros and student workers.

Schedule

Flexible schedule required, including early mornings, evenings, weekends, and holidays. Availability must cover 5:00am–10:00pm, seven days a week (subject to change based on business need).