Driver’s License Examiner (part-time) - Ponca City

Agency: Service Oklahoma — Service Operations, Ponca City. Part-time, temporary; up to 24 hours per week (max 999 hours/year). Selected candidates may be required to work Saturdays.

About the role

Driver’s License Examiners serve as a first line of homeland security for the State of Oklahoma. The role involves conducting driver’s license interviews, examinations (visual, written, and road), and inspections to determine eligibility and qualification for driver’s licenses or state identification cards in compliance with state and federal regulations.

Responsibilities

• Interview applicants to determine the type of license or identification required; review, inspect, and verify legality of qualifying documents to verify identity and determine eligibility.
• Advise applicants on reasons an application cannot be accepted and procedures to resolve disqualifying issues, including providing expert testimony relating to medical disqualifications.
• Evaluate medical, physical, or mental information provided by applicants based on state and federal standards; determine requirements for waivers or restrictions to driving privileges; advise on waiver application procedures or additional evaluation requirements.
• Conduct in-depth vehicle safety inspections of vehicles, buses, and commercial vehicles used for required tests; test operators’ knowledge and ability to safely operate required systems and equipment.
• Administer vision, written, pre-trip, and skills tests as appropriate; evaluate applicant performance to determine knowledge and ability to safely operate a motor vehicle and comply with state and federal laws; advise applicants on areas for improvement.
• Establish driver’s license records while maintaining confidentiality and security of information in compliance with state and federal laws.
• Assist the Legal Division in gathering evidence for potential legal action on fraudulent applications.
• Respond to inquiries from motor license agents verifying applicant identity; provide information on specific laws and procedures to law enforcement agencies and the public; make recommendations on changes to driver’s license laws, policies, and procedures.
• Conduct formal and informal interviews and hearings concerning driver’s license suspensions, revocations, restrictions, modifications, temporary licenses, and financial responsibility actions; review and analyze accident reports; render final decisions and issue set-aside/stay orders, modification orders, temporary licenses, and required forms.
• Perform other duties as assigned.

Requirements

• Knowledge of state and federal laws regarding driving privileges, physical requirements, exemptions, and issuance of driver’s licenses.
• Knowledge of various types of commercial vehicles, related safety and operating equipment, and licensing requirements.
• Knowledge of different types of driver’s licenses and interviewing principles and practices.
• Ability to conduct interviews; inspect and evaluate motor vehicles and related equipment; operate all types of motor vehicles.
• Ability to administer written and performance tests; determine authenticity of identification documents to verify legal presence in the United States and Oklahoma.
• Ability to communicate effectively; operate computers; and touch type.

Qualifications

Preferred minimum qualifications (one of the following):

• Bachelor’s degree in any field, OR
• Four (4) years of technical clerical office work, OR
• Equivalent combination of education and experience.

Preference may be given to candidates who:

• Have previous customer service experience.
• Have familiarity with DMV processes and procedures.
• Are proficient in typing at least 50 wpm with minimal errors.

Pay

Hourly rate: $19.06.

Schedule

• Part-time, maximum 24 hours per work week.
• Maximum 999 hours per year.
• May require Saturday work based on agency needs.
• Schedule may vary and require flexibility, including early or late shifts, weekends, and occasional overtime.

Special requirements

• Work location may vary depending on agency needs; occasional travel required (state vehicles may be available, but reliable transportation may be needed for local travel).
• Possession and maintenance of a valid Oklahoma Driver License required.
• Storefront setting; majority of workday spent on the store floor. Noise level usually mild, varies with customer traffic.
• Must be able to stand up to eight hours a day and lift 10–50 pounds regularly, with assistance as needed.