Jobs · Management · Massachusetts

Driver/Warehouse Specialist, Starting at $21.50/hour

Boar's Head Brand · Woburn, MA · 19 mo ago
ManagementFull-time

Job Description

The Route Driver/Warehouse Specialist plays a key role in developing new customer relationships while maintaining service levels with the existing customer base and is responsible for customer deliveries, warehouse operations, and in-store activities for our retail and food service customers.

  • Itemized check-in of delivered goods with a customer representative
  • Create bi-weekly orders based on established inventory levels
  • Pull credits, create out-of-date memos, and issue customer credits
  • Complete merchandising resets and recommend opportunities for cross-merchandising
  • Complete 1-on-1 training with customer employees including exceptional customer service, product knowledge, product pairings, slicing technique, etc.
  • Complete assigned Go-Spot-Check missions
  • Delivery of perishable goods to customers
  • Maintain truck maintenance schedule and coordinate necessary maintenance
  • Continuously cultivate relationships with customers by actively engaging with deli management and personnel to understand their customer base, evolving product or training needs, and specific opportunities/challenges
  • Complete additional activities or special projects as assigned

Minimum Requirements

  • High school diploma or equivalent; including basic math and reasoning
  • Ability to speak and read English
  • 1+ years of experience as a Brand Associate or 3 years of experience in customer service, sales, warehouse, or similar role
  • Successful mastery of Brand Associate essential functions and requirements
  • Valid driver’s license and clean driving record
  • Basic computer skills

Physical Requirements

  • Ability to stand for a minimum of 4 hours
  • Ability to bend, twist, reach, climb, stoop, kneel, crouch, and crawl
  • Ability to lift or carry objects weighing up to 50 lbs; push or pull objects up to 600 lbs.
  • Ability to work in a refrigerated/freezer environment

Training and Certification Requirements

  • Product knowledge and customer service
  • ServSafe certification
  • DOT compliance and Safe Driver training

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