Driver Supervisor, PM Shift

About the role

Supervise assigned drivers and related activities at assigned terminal and/or distribution center. Create work schedules for drivers. Identify and implement effective and timely solutions to transportation and distribution routing and delivery challenges. Develop and promote safety, customer service, and operational excellence.

Job Duties And Responsibilities

• Provide daily work direction to professional drivers to ensure safe and efficient operations and to meet customer requirements; maintain daily activity assignments of tractors, trailers, trucks, and drivers.
• Monitor daily activity to make necessary adjustments in load assignments, special delivery, or pick-up instructions while effectively communicating with members, customers, drivers, dispatch, and/or other DFA transportation or distribution locations.
• Maintain up-to-date copies of routes; manage the utilization of routing software to increase route efficiency, lower cost, and meet customer demands.
• Create employee schedules, approve time, resolve timekeeping issues, monitor overtime, and take appropriate actions to meet established goals.
• Ensure all daily paperwork associated with each load is properly completed. This may include trip information to provide mileage information for reports to DOT, driver vehicle inspection and driver logs (as appropriate), repair/maintenance activity, billing activity, delivery tickets, etc.
• Prepare and distribute operational reports (KPI’s).
• Establish positive working relationships with members or customers to know the facility and equipment to ensure optimal service.
• Hold drivers accountable for providing professional interactions and courteous service to members, customers, regulatory personnel, and co-workers; assist in resolving issues.
• Work closely with fleet maintenance to ensure assigned equipment is maintained and cared for properly.
• Achieve performance expectations through training/coaching; routine driver audits or observations for safety; operational efficiency; compliance requirements (Pasteurized Milk Ordinance, Department of Transportation, etc.); and annual reviews.
• Train and coach drivers on proper procedures for all activities including equipment and machinery.
• Conduct investigations and work on corrective actions for employee accidents and employee safety concerns in conjunction with appropriate safety personnel or management.
• Communicate with supervisors, employees, and customers (internal and external) to promote and improve transportation department functions.
• Be available to respond to emergencies or other unexpected operational requirements (i.e., nights, weekends, or holidays). Participate in on-call rotation if applicable.

  Requirements

  • High School Diploma or equivalent
  • 2 to 5 years of distribution, logistics, and/or transportation experience, including demonstrated leadership attributes, team lead experience, or supervisory experience
  • Certification and/or License:
    • Class A commercial driver’s license in state of residence preferred
    • Must be able to obtain with endorsements 180 days of employment
    • May be required to obtain and maintain other certifications and/or licenses for continued employment

  Education And Experience

  • High School Diploma or equivalent
  • 2 to 5 years of distribution, logistics, and/or transportation experience, including demonstrated leadership attributes, team lead experience, or supervisory experience

  Knowledge, Skills, And Abilities

  • Knowledge of dairy industry production practices, processes, regulations, and equipment
  • Solid understanding of DOT transportation regulations related to lawful operation
  • Knowledge of geographic area (pick-up and delivery area)
  • Knowledge of principles and practices of supervision, training, and personnel management
  • Leadership, coaching, and team building skills
  • Computer applications (Microsoft Word and Excel, routing software, telematics and handhelds)
  • Clear and effective communication (verbal and in writing)
  • Adaptability and management of change
  • Initiative and follow-through on day-to-day responsibilities
  • Record keeping skills

  Pay

  $82,000 - $90,000 / year