Driver Services Coordinator
Dash Courier & Logistics · Charlotte, NC · 2 wk ago
DistributionFull-time
About the Role
Dash Courier & Logistics is hiring a Driver Services Coordinator to manage their independent contractor pipeline across 13+ Southeast markets. You'll be the first point of contact for new driver candidates and the person who keeps their onboarding and compliance data clean and current. If you're organized, detail-driven, and like building processes that actually work - this is your seat. You will report directly to the Operations Coordinator.
What You'll Do
- Recruit and screen IC driver candidates through iSolved ATS, Indeed, referrals, and inbound applications.
- Walk candidates through the SCI signup process - insurance, MVR, and background checks.
- Issue driver numbers, set up Mobiletek credentials, and schedule onboarding at the right Dash branch.
- Lead onboarding day: vehicle inspection, uniforms, compliance training, and system setup.
- Maintain Veroot, TSA, and STA compliance records for every contractor.
- Keep the driver recruitment tracker accurate so leadership and regional managers always know the status of the pipeline.
- Partner with regional managers across NC, SC, and GA to prioritize hiring based on market needs.
What You Bring
- 1–3 years in recruiting, onboarding, HR, dispatch, or logistics coordination.
- Strong computer skills and experience with Microsoft 365 are a requirement.
- Strong attention to detail and comfort working across multiple systems (iSolved ATS, Indeed, SCI, Veroot, Mobiletek, Excel, Outlook).
- Great written and verbal communication - you'll be the first impression for every new driver.
- Ability to manage 40+ candidates at once without losing track of a single one.
- TSA/STA, DOT, or medical courier experience is a plus.
Why Dash
- Established Courier Service headquartered in Charlotte with 13+ branch operations.
- Direct access to operations leadership, a real voice in process improvements, full benefits, and room to grow into operations management.