Driver Service Technician

About the role

Pinnacle Propane, LLC is seeking a dynamic Bulk Propane Driver and Technician to support residential, commercial, and industrial propane services. The Driver/Service Tech is a hybrid field role combining safe propane delivery with installation, maintenance, and repair of tanks, systems, and appliances. This position serves as the face of Pinnacle Propane, delivering exceptional customer service while ensuring full compliance with DOT, HSSE, and propane safety regulations.

Responsibilities

• Install, set, inspect, maintain, troubleshoot, repair, and remove propane tanks, cylinders, regulators, piping, and related equipment.
• Install underground and aboveground propane service lines in accordance with NFPA 54, NFPA 58, DOT, and state/local regulations.
• Perform gas leak tests, pressure tests, gas system checks, and safety inspections before placing systems into service.
• Diagnose and repair propane appliances and equipment, including water heaters, furnaces, fireplaces, cooktops, dryers, generators, pool heaters, and other propane-fueled equipment.
• Install, replace, adjust, and convert propane appliances and regulators as required.
• Perform preventative maintenance and scheduled inspections on customer propane systems.
• Respond to emergency service calls involving gas leaks, no-gas conditions, equipment failures, and other customer emergencies while following established safety procedures.
• Safely operate vehicles, cranes, compressors, trenching equipment, power tools, and other required equipment.
• Complete daily vehicle inspections, maintain company vehicles and tools in clean, organized, and serviceable condition, and report mechanical issues promptly.
• Safely load and deliver propane via bobtail truck to residential and commercial locations, meeting delivery windows and dependability expectations.
• Fill customer tanks of all sizes, verify tank levels, capacity, and system integrity before and after delivery, and prevent overfill situations.
• Operate metering and ticketing systems to accurately record delivered gallons and capture customer signatures or confirmations.
• Identify and respond to propane leaks, system irregularities, or safety hazards, including executing emergency shutdown procedures when necessary.
• Maintain compliance with Hazmat regulations, including proper placarding, shipping papers, and emergency response information while in transit.
• Navigate delivery routes efficiently using routing systems or dispatch instructions, making real-time adjustments for weather, traffic, or customer needs.
• Accurately complete electronic work orders, installation records, leak check documentation, compliance forms, and customer service reports using company technology.
• Educate customers on safe propane usage, appliance operation, emergency procedures, and system maintenance.
• Follow all company safety policies, OSHA requirements, DOT regulations, and applicable industry standards.
• Participate in after-hours emergency response and rotating on-call schedules as required.
• Promptly communicate safety concerns, customer issues, equipment deficiencies, and operational concerns to management.
• Safely lift, carry, push, pull, and maneuver propane equipment, cylinders, tools, and materials weighing up to 75 pounds, with occasional team lifting for heavier items.

Requirements

• Minimum one (1) year of propane service, HVAC, plumbing, mechanical, utility, or related field experience preferred.
• Valid driver’s license with an acceptable driving record.
• Class B Commercial Driver’s License (CDL) with Tanker Endorsement or ability to obtain within company-established timeframes.
• Hazmat Endorsement or ability to obtain within company-established timeframes.
• Ability to obtain and maintain a DOT Medical Examiner’s Certificate and pass all DOT drug and alcohol testing requirements.
• Ability to pass all state exams and certifications required for driving, hazmat, and service technician.
• Ability to read, write, speak, and understand English sufficiently to perform job duties safely.
• Ability to read and interpret installation manuals, piping diagrams, technical specifications, safety procedures, and regulatory requirements.
• Working knowledge of propane equipment, regulators, piping systems, appliances, combustion systems, and pressure testing procedures preferred.
• Ability to safely work independently with minimal supervision while exercising sound judgment.
• Strong troubleshooting and mechanical aptitude.
• Basic computer and mobile device skills for electronic documentation and work order completion.
• Excellent customer service and communication skills.

Physical Requirements

• Frequently lift, carry, push, and pull up to 75 pounds.
• Frequently bend, kneel, crouch, crawl, climb ladders, and work in confined spaces.
• Ability to dig trenches, install underground service lines, and perform physically demanding outdoor work.
• Ability to work at varying heights using ladders and elevated work platforms.
• Ability to work outdoors in all weather conditions, including extreme heat, cold, rain, snow, wind, and uneven terrain.
• Ability to work around propane, flammable gases, heavy equipment, and moving vehicles while maintaining constant awareness of safety hazards.
• Ability to wear required Personal Protective Equipment (PPE), including flame-resistant clothing, safety glasses, gloves, hard hats, hearing protection, and respiratory protection when required.

Knowledge, Skills, and Abilities

• Strong commitment to safety and regulatory compliance.
• Knowledge of NFPA 54 and NFPA 58 standards preferred.
• Knowledge of DOT and OSHA regulations applicable to propane operations.
• Strong diagnostic and troubleshooting skills.
• Ability to prioritize work and manage multiple service calls efficiently.
• Ability to communicate effectively with customers, coworkers, dispatchers, and supervisors.
• Dependable, self-motivated, and team-oriented.
• Demonstrates professionalism, integrity, and a positive attitude.

Benefits

• Medical, vision, and dental insurance.
• Life insurance.
• Community Volunteering Day (paid day off to give back).
• Generous paid time off and company holidays.
• Retirement savings plan with employer contributions.