Driver's License Examiner I

About the role

The Driver’s License Examiners (DLE’s) are one of the first lines of homeland security for the State of Oklahoma. This includes performing highly responsible work in conducting driver’s license interviews, examinations (visual, written, and road examinations), and inspections to determine eligibility and qualification for driver’s licenses or state identification cards in compliance with State and Federal regulations and in accordance with the guidelines established to protect the citizens of the United States and the State of Oklahoma.

Responsibilities

• Interview applicants to determine the type of license or identification required; review, inspect, and verify legality of qualifiable documents; verify identity and determine eligibility for and type of driver’s license or identification card.
• Advise applicants as to reasons application cannot be accepted and procedures to resolve any disqualifying issues, including providing expert testimony relating to medical disqualifications.
• Evaluate medical, physical or mental information provided by applicant based on state and federal standards; determine requirements for waivers or restrictions to driving privileges; advise on waiver application procedures or requirements for additional evaluation.
• Conduct in-depth vehicle safety inspections of vehicles, buses and commercial vehicles to be used in completing required tests and test operators’ knowledge and ability to safely operate required systems and equipment.
• Administer vision, written, pre-trip and skills tests as appropriate; evaluate applicant’s performance to determine knowledge and ability to safely operate a motor vehicle and comply with existing state and federal laws; determine area of improvement required and advise the applicant.
• Establish driver’s license records while maintaining the confidentiality and security of information in compliance with state and federal laws.
• Assist the Legal Division in gathering evidence to prepare for potential legal action on fraudulent applications.
• Respond to inquiries from motor license agents in verifying the identity of an applicant; provide information concerning specific laws and procedures to law enforcement agencies and the general public; make recommendations on changes in driver’s license laws, policies and procedures.
• Conduct other interviews and hearings, both formal and informal, concerning all aspects of driver's license suspensions, revocations and restrictions, modifications to allow driving to and from work and in the course of employment, temporary licenses and other issues; interview individuals concerning actions taken under financial responsibility laws; review and analyze accident reports and other information; render final decision as to appropriate actions to take based on the circumstances of individual cases; issue set aside or stay orders, modification orders and temporary licenses and complete other forms and documents, as required.
• Level II & Lead – Proctor CDL exams (must be CCKE certified).
• Level II & Lead – Provide training to lower-level staff at their assigned location or other nearby locations.
• Lead – Review timesheets each week for assigned team; identify timesheet issues, notify employees to make corrections; approve timesheets when they are accurately submitted within the weekly deadline provided.
• Other duties as assigned. This position may be expected to cross-train in other sections of their division and perform the job duties in each section, based on the needs of the agency.

Knowledge, Skills, & Abilities

• Knowledge of state and federal laws regarding driving privileges, physical requirements, exemptions and the issuance of driver’s licenses; of various types of commercial vehicles, related safety and operating equipment and licensing requirements; of the different types of driver’s licenses; and of interviewing principles and practices.
• Ability to conduct interviews; to inspect and evaluate motor vehicles and related equipment; to operate all types of motor vehicles; to administer written and performance tests; to determine authenticity of identification documents in order to verify the individual is legally within the United States and the state of Oklahoma; to communicate effectively; to operate computers; and to touch type.
• Level II & Lead – Ability to oversee the work of and provide guidance to employees in the lower level; and to perform highly complex and independent work for all classes of motor vehicles and licensing.
• Lead – Knowledge and understanding of time and leave management.

Education & Experience

• Level I: A Bachelor’s Degree in any field OR four (4) years of technical clerical office work OR equivalent combination of education and experience.
• Level II: Minimum qualifications for the Level I, PLUS CCKE certification. (CCKE certification requires pre-approval and is based on the needs of the agency.)
• Lead: Minimum qualifications for the Level I, PLUS a minimum of six months of experience in the Product & Experience division.

Special Requirements

• The schedule for this position may vary and require flexibility, including some early or late shifts, weekends, and occasional overtime, based on the needs of the agency.
• The work location may vary depending on the needs of the agency.
• This position may require occasional travel. The selected candidate must be willing and able to perform all job-related travel. State vehicles may be available, but reliable transportation may be required for local travel.
• Possession and maintenance of a valid Oklahoma Driver License is required.
• This position works in a storefront setting with a large percentage of the workday spent on the store floor.
• The noise level in the work environment is usually mild but will depend on customer traffic in the store.
• This position may require employees to be able to stand up to eight hours a day and lift 10–50 pounds on a regular basis, with assistance as needed.

Pay

This position has an annual rate of $43,680.00.