Driver, Non-CDL - San Francisco

This position is responsible for ensuring timely delivery of goods to customer sites as needed or as part of a pre-defined route, reviewing orders prior to delivery to verify accuracy, and loading and unloading goods. Driving, delivering, and pick-up using Encore owned, leased, or rented trucks with a gross vehicle weight of less than 26,001 lbs. Responsible for obtaining and maintaining a medium-duty DOT certification as required by state law (Non-CDL). Reports to the Warehouse Operations Manager.

Responsibilities

• Drive Encore owned, leased, or rented vehicles including vans and box trucks with a gross vehicle weight of less than 26,001 lbs.
• Maintain set routes and schedules as directed by supervisor to meet customer expectations.
• Load and unload vehicles.
• Review orders for accuracy during both delivery and pickup to ensure all items are accounted for.
• Ensure contents are properly secured inside of truck to prevent breakage or damage to gear.
• Obey all applicable traffic laws and drive according to weather/road conditions.
• Complete manual and/or electronic log books based on assigned region.
• Provide superior customer service and strive to exceed the needs and expectations of both internal and external customers.
• Maintain positive relationships with all clients through effective communication and interaction.
• Ensure consistent communication with Dispatcher as needed.
• Assist hotel and warehouse team with pulling, receiving, and transportation of equipment.
• Participate in annual physical inventory process.
• Perform quality control and equipment staging in warehouse as directed.
• Ensure all equipment is picked up and/or delivered on site.
• Work with dispatcher or warehouse supervisors to ensure vehicles are well maintained through scheduled service appointments.
• Maintain good general overall appearance of vehicles and ensure all vehicles are kept clean and free of debris.
• Perform daily inspection on vehicle prior to route and ensure Driver Vehicle Inspection logs are completed before each trip.
• Maintain and replenish all vehicle fluids as needed (e.g., wiper fluid, DEF, etc.).
• Identify mechanical maintenance needs as they occur.
• Report any vehicle damages or traffic violations to immediate supervisor in a timely manner.

Requirements

• High School Diploma / GED.
• Ability to drive trucks with a Gross Vehicle Weight Rating (GVWR) under 26,001 lbs.
• Valid Driver’s License with a minimum of 2 years driving experience.
• Clean driving record.
• Basic computer skills.
• Exceptional customer service skills.
• General knowledge of vehicle inspection and maintenance.
• General understanding of proper load securement.
• Proficient using GPS and other routing systems.
• Ability to drive or sit for long hours at a time.
• Good communication skills with internal and external customers.
• High degree of teamwork with customers, peers, and managers.
• General competency in smartphone use.
• Serve as a brand advocate and ambassador in every interaction.
• Ability to maneuver vehicle in heavy city traffic conditions.

Competencies

• Ownership
• Hospitality
• Professionalism
• Responsiveness
• Safety Conscience
• Ensures Accountability
• Instills Trust
• Communicates Effectively
• Action Oriented

Work Environment

Work is generally performed in a hotel, warehouse, or vehicle on the road. Team members will frequently visit other Encore locations and non-Encore venues for meetings and/or deliveries. Working times will include days and may include evenings, weekends, and holidays. Must adhere to appearance guidelines as defined by Encore.

When in the warehouse, work will be completed in an environment with exposure to outdoor temperatures, dirt, sand, and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio-visual equipment and electrical components. Working times may include irregular hours and on-call status.

Pay

Hourly pay range: $24.00 - $27.00. The compensation offered for this role is determined based on qualifications outlined in the job posting for the specified location. Final compensation is based on factors including location, travel, relevant work experience, or particular skills and expertise.

Benefits

Encore is committed to providing comprehensive benefits options for employees and their families. Some positions may be eligible for other compensation such as potential overtime, bonuses, or incentives.