Driver Manager - Grad

We are seeking a Fleet Manager to oversee all inbound and outbound operations and events for an assigned fleet of non-union, long-haul drivers, ensuring safe and on-time delivery. Ideal candidates think strategically while managing details and can make quick, effective decisions.

Responsibilities

• Build and maintain relationships as a coach and advocate for drivers across company, dedicated, contract, graduate, regional, and Canadian fleets.
• Drive high engagement by committing to the career success and personal growth of drivers through positive working relationships.
• Review scheduled pick-up and delivery appointments daily to ensure sufficient hours of service (HOS) for on-time trip completion.
• Confirm drivers are fully informed of all customer and company expectations when freight assignments are received.
• Route drivers for scheduled home time and assist in securing equipment at authorized locations.
• Motivate drivers to meet KPIs such as utilization, service, safety, retention, and optimization.
• Counsel drivers who violate safety standards or DOT compliance, arranging re-training to help them regain good standing.
• Communicate service disruptions to internal teams to ensure timely deliveries.
• Provide leadership, guidance, and support to assigned drivers.
• Supply real-time data to systems of record for load assignments, planning, tracking, and tracing.
• Foster a positive and collaborative work environment.

Requirements

• Strong computer skills in a Windows environment (Outlook, Excel, Word).
• Excellent communication and interpersonal skills.
• Highly organized with the ability to interact effectively at all levels, internally and externally.
• Proven track record of making rational decisions in routine and emergency situations.
• Ability to handle high volumes of inbound email, phone calls, and satellite communications.
• Capacity to perform in an environment with rapidly changing priorities and competing deadlines.
• Strong leadership, decision-making, and initiative, capable of working autonomously or in a team.
• Keen analytical skills, attention to detail, and knowledge of time/distance geography preferred.

Preferred Qualifications

• Transportation/Logistics experience.
• Strong knowledge of DOT regulations and transportation industry best practices.

Skills

• Strong communication.
• Technologically advanced.
• DOT regulations knowledge.
• Analytical problem-solving.
• Empathy.
• Strong organization.
• Active listening.
• Decision-making ability.
• KPI management.
• Documentation.
• Conflict resolution.

Physical Demands

• Prolonged periods sitting at a desk and working on a computer.

Work Experience

• 2+ years in a professional work setting.
• 1+ years in Transportation/Supply Chain preferred.