Driver Manager - Dedicated

About the role

We are seeking a Fleet Manager to be responsible for managing and supervising all inbound and outbound/events for an assigned fleet of non-union, long-haul drivers to guarantee safe, on-time delivery. Strong Fleet Managers think on a detailed but big picture scale and who can make decisions “on the fly.”

Responsibilities

• Build and maintain relationships as coaches and advocates for drivers across company, dedicated division, contract division, graduates, regional and/or Canadian fleets
• Drive a high level of engagement with your fleet—committing to the career success and personal growth of drivers through positive working relationships
• Review scheduled pick-up and delivery appointments daily to ensure plenty of HOS (hours of service) are available to complete the trip on time
• Confirm each driver is fully informed of all customer and company expectations when freight assignment is received
• Route drivers for scheduled home time and assist in securing equipment at authorized locations
• Motivate drivers to hit KPIs such as utilization, service, safety, retention and optimization
• Counsel drivers who violate safety standards or are out of compliance with DOT, and arrange for specific re-training to help them regain good standing
• Communicate service disruptions to internal associates so that deliveries are still made on time
• Provide leadership, guidance, and support to assigned drivers
• Provide real-time data to system(s) of record for load assignments, planning, tracking and tracing
• Foster a positive and collaborative work environment

Qualifications

• Minimum Qualifications:
• Strong computer skills in a Windows environment, including Outlook, Excel, and Word
• Excellent communication and interpersonal skills
• Highly organized and able to interact effectively at all levels, both internally and externally
• Proven track record of making rational decisions in both routine and emergency situations
• Ability to handle high volumes of inbound email
• Ability to perform in an environment with rapidly changing priorities and competing deadlines
• Strong leadership skills, decision-making abilities, taking initiative and capable of both autonomous and team environments
• Keen analytical skills, attention to detail and knowledge of time/distance geography preferred
• Preferred Qualifications:
• Transportation/Logistics experience
• Strong knowledge of DOT regulations and transportation industry best practices

Skills

• Strong communication
• Technologically advanced
• DOT regulations knowledge
• Analytical problem solving
• Empathy
• Strong organization
• Active listener
• Decision-making ability
• KPI management
• Documentation
• Conflict resolution

Physical Demands

• Prolonged periods sitting at a desk and working on a computer

Work Experience

• 2+ years in professional work setting
• 1+ years Transportation/Supply Chain preferred