Jobs · Administrative · Colorado

Driver License Office Manager (Glenwood Springs).

State of Colorado · Glenwood Springs, CO · 1 mo ago
AdministrativeFull-time
We need to output HTML fragment with sections: About the role? The posting includes Department Information (mission, vision, values). That could be "About the role" or maybe "About the department". The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to decide which sections have content. We have: - Department Information: mission, vision, values, benefits description. Could be "About the role" or maybe "About the department". But we can treat as "About the role". However they said do NOT repeat the job title as a heading (the page already shows it). So we can have About the role. - Responsibilities: Duties list. - Requirements: Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights? Actually that's a big block. We can split into Requirements (minimum qualifications) and Qualifications (preferred qualifications). Also Skills: DOR Required Skills And Competencies. - Benefits: The benefits listed under Department Information: PERA retirement benefits, medical/dental/vision, disability, life, FSAs, FMLA, PFML, paid holidays, accrued leave, discounts. - Pay: Not mentioned. So we should NOT include Pay section. - Schedule: Not mentioned. So no Schedule. We must not include sections with placeholder text. So we include only those with real content. We must preserve all substantive information, not invent or summarize away detail. So we need to include the details as they appear, but we can format as lists. We must remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Also remove "Helpful Tips For Applying", "What Happens After You Apply.", "Description Of Job" maybe part of About the role? Actually "Description Of Job" is a heading but we should not repeat job title. We can incorporate that description into About the role or maybe a separate section "About the role". The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have About the role (includes department mission, vision, values, description of job). Responsibilities (Duties). Requirements (Minimum Qualifications). Qualifications (Preferred Qualifications). Skills (DOR Required Skills And Competencies). Benefits (benefits package). Possibly also "Conditions Of Employment With The CDOR" could be part of Requirements or separate? But we can incorporate into Requirements as conditions. We must not include duplicated lines. Also remove "DMV video:" link? That's maybe not essential but it's substantive? It's a link to video; could be considered part of About the role? Might keep as a link within paragraph. We must not include application instructions like "Helpful Tips For Applying", "What Happens After You Apply.", "Cover letters and resumes will not be accepted", etc. So remove those. Also remove "Appeal Rights" etc? That's part of Conditions of Employment? Might be considered boilerplate? It's not EEO but it's procedural. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Appeal rights might be legal? Might be considered legal boilerplate. Safer to remove it. Also remove "Conditions Of Employment With The CDOR" maybe keep as part of Requirements? But it's also somewhat legal. However it's specific to CDOR: tax filing, background investigation, etc. That seems substantive. We'll keep it under Requirements or a separate section "Requirements". We'll include details. We must not include "Minimum Qualification Screening", "Recommended attachments", etc. Those are application instructions, remove. We must not include "Email Address" etc. Remove. We must not include "Supplemental Information Equity, Diversity, and Inclusion Compliance" maybe that's EEO boilerplate; remove. Thus final HTML:

About the role

... mission, vision, values, description of job, DMV video link, location, etc.

Responsibilities

  • ... each duty

Requirements

Minimum Qualifications: ...

Conditions of Employment: ... (tax filing, background investigation, etc.)

Qualifications

Preferred Qualifications: ...

Skills

DOR Required Skills And Competencies: ...

Benefits

  • ... each benefit
We must ensure we don't include Pay or Schedule. We must preserve all substantive information: need to include details like "PERA retirement benefits including PERA Defined Benefit Plan, PERA Defined Contribution Plan, plus 401K and 457 plans", etc. We need to be careful not to include duplicated lines. The posting had some duplicated lines like "The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan, helping them navigate the complexities of government so they can thrive. Our core values of service, teamwork, accountability, integrity, and respect drive us". We'll include once. Let's extract content. Department Information paragraph: "The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan, helping them navigate the complexities of government so they can thrive. Our core values of service, teamwork, accountability, integrity, and respect drive us The Department’s vision is to empower businesses and individuals through quality customer service, innovation, and collaboration. We celebrate diversity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work. For more exciting information about the Department of Revenue, please enjoy this brief video ! As a State of Colorado employer, the Department of Revenue offers a competitive benefits package to permanent employees: PERA retirement benefits including PERA Defined Benefit Plan, PERA Defined Contribution Plan, plus 401K and 457 plans Medical , Dental , and Vision insurance coverage Automatic Short-Term and Optional Long-Term Disability Coverage Life and AD&D Insurance Flexible Spending Accounts (FSAs) Family Medical Leave Act (FMLA) job protection and State of Colorado Paid Family Medical Leave (PFML) 11 Paid Holidays Annually and Accrued Annual and Sick Leave In addition, a variety of discounts on services and products available through the State of Colorado's Work-Life Employment Discount Program" We need to clean up spacing: there are missing spaces after periods. We'll fix. Description Of Job: "The Division of Motor Vehicles (DMV) provides services used by nearly every resident of the State. Colorado citizens utilize identification, driver, and vehicle services at State and County offices to obtain identification cards, driver licenses, vehicle registrations, titles, and other related services. Additionally, the DMV licenses and provides oversight of private businesses and government organizations that provide driver and emission testing services. Finally, the division works closely with other state agencies and programs to provide information and education to serve the public and encourage voluntary compliance." Then later: "Driver License Office Manager Duties Duties include, but are not limited to: Oversees the daily operations of the Driver License Office (DLO), ensuring compliance and proper reporting to leadership. Develops New Performance Plan yearly evaluations; as well as quarterly; mid year; and final employee performance evaluations. Discusses employee performance matters and prepare documentation; Adjust resources and personnel, as needed, for maximum effectiveness Handles and resolves customer complaints; Processes complicated, or more difficult applications; Operates as the floor lead, relieving employees for breaks; monitors work flow; monitors employee schedules, etc.; Accounting duties, such as: daily deposit, reconciling employee cash/credit card receipts; verification of funds; employee cashiering; Performs all functions of line staff, including issuing documents, when business dictates. May stand for long periods of time. May be required to travel to another DLO to assist with daily operations. DMV video: https://youtu.be/9isQWl9grYc This position reports onsite at the Glenwood Springs Driver License Office, located at 51027 Hwy 6 and 24, Glenwood Springs, CO 81601. May be required to travel and work between multiple Driver License Offices." We'll combine description and duties maybe under About the role and Responsibilities. Responsibilities list: we need to break into bullet points. Let's list duties: - Oversees the daily operations of the Driver License Office (DLO), ensuring compliance and proper reporting to leadership. - Develops New Performance Plan yearly evaluations; as well as quarterly; mid year; and final employee performance evaluations. - Discusses employee performance matters and prepare documentation. - Adjust resources and personnel, as needed, for maximum effectiveness. - Handles and resolves customer complaints. - Processes complicated, or more difficult applications. - Operates as the floor lead, relieving employees for breaks; monitors work flow; monitors employee schedules, etc. - Accounting duties, such as: daily deposit, reconciling employee cash/credit card receipts; verification of funds; employee cashiering. - Performs all functions of line staff, including issuing documents, when business dictates. - May stand for long periods of time. - May be required to travel to another DLO to assist with daily operations. Also note "DMV video:" link maybe include as a link in About the role. Now Requirements: Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights. Minimum Qualifications text: "Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights This posting is only open to current residents of the State of Colorado at the time of submitting your application. Applicants are ineligible to apply for this position and will be subsequently disqualified if they do not have both a Colorado street address and a current, valid Colorado State issued Driver's License at the time of application. Class Code & Classification Description Technician V (H4M5XX) Minimum Qualifications Experience Only: Five (5) years of relevant experience in a public-facing customer service Supervisory or Managerial role that includes staff supervision and performance management. OR Education And Experience A combination of related education in Management, Business Administration, Public Administration, Human Resources or a similar field and/or relevant experience in a public-facing customer service Supervisory or Managerial role that includes staff supervision and performance management., equal to five (5) years Document this experience in your application IN DETAIL, as your experience will not be inferred or assumed. NOTE: If submitting a transcript, certification or other relevant materials, candidates may redact information that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution." We need to preserve that. Conditions of Employment: "Conditions Of Employment With The CDOR Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence. As a condition of employment with the CDOR, all personnel must file all necessary Colorado Individual Income Tax (CIIT) returns and pay tax obligations, therefore all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy. Final candidates must also complete a successful background investigation and reference check prior to appointment. Certain positions based on duties may require scheduled background investigations . Pursuant to the Universal Driving Standards Policy , any worker who will be expected to drive a State-owned vehicle is responsible for maintaining a safe driving record and a valid driver license prior to driving any State-owned vehicle. To Be Compliant With The New Fleet Vehicle Policy, Motor Vehicle Records (MVRs) Will Be Pulled For Review For Workers Who Have an assigned State fleet vehicle Are required to operate a vehicle as part of the position Utilize a State fleet vehicle as a pool vehicle Applicants must be legally eligible to work in the United States to be appointed to this position. DOR uses E-Verify to confirm the eligibility of all newly hired employees. DOR does not provide

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