DRIVER II (CLASS A CDL) - 3RD SHIFT (391)

Job ID: NOW-DRIVER-2024

Responsibilities

• Drives forklift to prepare customer orders.
• Receives product from vendors, wraps and bands pallets.
• Performs general housekeeping duties and helps load and unload trailers as needed.
• Performs all required safety checks (pre/post trip) including inspections of tractor/truck and trailer according to Department of Transportation (DOT) regulations.
• Immediately reports all safety issues and/or repairs required.
• Follows all DOT regulations and company safe driving guidelines and policies.
• Inspects trailer for properly loaded and secured freight; performs count checks and verifies BOL (Bill of Lading) or customer invoices.
• Accurately and legibly completes all required paperwork associated with freight.
• Drives to and delivers loads according to predetermined route delivery schedule.
• Performs damage control checks, scanning and contacting supervisor about damage according to company policy.
• Ensures tractor, trailer, and freight are appropriately locked and/or secured at all times.
• Delivers NOW Foods and other health/natural food products to Fruitful Yield retail stores and customers’ places of business.
• Accurately maintains driver log and ensures timely completion.
• Collects payment for COD, makes change, and records transactions on customer receipts.
• Records delivery information and obtains customer signatures on receipts for pickup or delivery.
• Loads customer returns onto trailer and secures trailer doors.
• Resolves service complaints in a professional and timely manner.
• Unloads truck and takes product into store or customer business.
• Loads and unloads damaged goods or customer returns and completes necessary paperwork.
• Picks up raw materials and supplies from vendors and transports to main warehouse or distribution center.
• Performs general housekeeping duties in tractor, loading dock area, and keeps trailers clean.
• Complies with safety and GMP requirements.

Safety Responsibilities

• Supports a culture of safe production and exhibits safe work practices.
• Actively participates in the safety program by engaging in safety activities.
• Provides and accepts constructive peer-to-peer feedback on safety performance.
• Adheres to policies, procedures, SOPs, and safety policies.
• Reports all workplace incidents to supervisor immediately.
• Communicates safety concerns, hazards, and provides input on prevention.
• Properly uses, wears, and stores Personal Protective Equipment (PPE) when required.
• Participates in safety teams and completes safety-related activities as part of regular job responsibilities.

Requirements

• Two to three years of documented tractor-trailer experience in the last five years.
• Valid CDL Class A license with Air Brake Endorsement.
• Three years DMV/MVR record with no moving violations or accidents.
• Ability to operate and earn certifications in various Powered Industrial Trucks (PIT), such as Dock Stocker, Sit-down, and Reach trucks.
• Basic computer skills; ability to navigate GPS and electronic log devices (ELDs) to record driver and vehicle activity.
• Ability to work a flexible schedule, including extended hours, off shifts, and/or weekends.
• Previous driving experience with good safety and driving record; knowledge of Chicago and suburban streets and locations.
• Ability to read, interpret, and follow highway traffic signs, signals, and GPS.

Skills

• Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to communicate effectively with customers and coworkers.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent.
• Excellent problem-solving skills.
• Strong interpersonal, verbal, and written communication skills.
• Excellent attention to detail and demonstrated high quality of work.
• Strong time management skills; ability to prioritize and handle multiple tasks in a fast-paced environment.
• Demonstrated ability to consistently meet quality, safety, and efficiency goals.

Physical Demands

• Frequently required to see, talk, hear, stand, walk, sit, ascend/descend stairs, stoop, kneel, crouch, and reach with hands and arms.
• Occasionally required to access product on floor or low shelves and operate a hand truck or forklift with a 24-inch step.
• Frequently required to lift, twist, turn, climb, and balance; must be able to legally operate a motor vehicle and safely enter/exit the vehicle and rear cargo area.
• Comfortable driving and working in inclement weather with frequent stops (10+ per shift).
• Regularly lifts, moves, slides, raises, or places:
  • Pallets weighing up to 55 lbs. from floor onto one side, move up to 10 feet, and return to original position.
  • Up to 34 lb. box from shoulder level to 75 inches and transfer 15 lb. stacking from 6 inches to 60 inches.
  • Up to 75 lbs. from 5 inches off the ground up to 46 inches high and return to original position.
  • Hold and squeeze up to 50 lbs., pull one end onto a 32-36 inch table, wrap around a box, and unwrap.

Work Environment

• Tolerates working in different weather conditions and adapts to rapid environmental changes.
• Seated for extended periods while driving established routes with frequent stops.
• Requires customer or site interaction and constant communication with dispatcher.
• Travels between different locations.
• Moderate noise level in the work environment.