Driver Helper

About the role

The Commercial Helper I rides on the vehicle and assists a Driver in providing prompt, courteous and complete waste removal services for customers who reside on a designated residential route. The position involves safely loading waste, directing the Driver from the ground, cleaning the vehicle and the work area, and performing routine inspections.

Responsibilities

• Ride on the vehicle to assist the Driver while servicing customers on a designated route.
• Operate packing mechanism and various levers and handles to activate the lifting and loading mechanism.
• Clean waste from the packer blade and truck body on each disposal trip; spray and clean the hopper and truck, if applicable.
• Perform complete pre- and post-operation inspection of the vehicle in accordance with Company policy; report any safety issues on standard reports.
• Courteously interact with all customers, dispatchers and others on a daily basis to ensure all customer routes are serviced in a timely and professional manner.
• Continuously monitor waste for evidence of unacceptable waste.
• Clean area around an accidental waste spill, ensuring adherence to all applicable safety standards and policies.
• Maintain adherence to required productivity standards for the department to ensure all customers are serviced in a timely and efficient manner.
• Follow all required safety policies and procedures.
• Perform other job-related duties as assigned.

Qualifications

Good customer services skills to meet and exceed customer expectations; acts in a professional, courteous and cooperative manner toward customers and co-workers; works with a sense of honesty and trustworthiness. Good follow through ability; ability to adhere to work schedule and follows through on challenges as they arise. Ability to adhere to Company policies and rules set forth; promotes the Company’s safety standards; does not take inappropriate risks. Maintains a feeling of pride in work; strives to achieve all goals.

Preferred Qualifications

Two years of relevant work experience preferred.

Benefits

Rewarding Compensation and Benefits: Eligible employees can elect to participate in comprehensive medical benefits coverage, dental plans and vision coverage. Health care and dependent care spending accounts. Short- and long-term disability. Life insurance and accidental death & dismemberment insurance. Employee and Family Assistance Program (EAP). Employee discount programs. Retirement plan with a generous company match. Employee Stock Purchase Plan (ESPP). Paid Time Off (PTO).