Driver Coordinator/Receptionist
About the role
Mesilla Valley Transportation began in 1982 as a small independent fleet in the Southwest. In the late ’80s, MVT went through a controlled growth spurt and began to encompass the 48 connected states and Canada. Today, Mesilla Valley Transportation is one of the largest locally-owned Truck Load carriers in the U.S. We specialize in time-sensitive service between major manufacturing areas in the U.S., Canada, and Mexico borders. A Driver Coordinator/Receptionist is responsible for promptly and efficiently assisting MVT drivers by performing several duties and providing exceptional customer service. Key measures of success: Follows instructions, and responds to management directions. Identifies and resolves problems/tasks in a timely manner. Be recognized by team, peers, and management as a key supporter.
Schedule
Monday - Wednesday 7:00 a.m. - 4:00 p.m. & Thursday - Friday 8:00 a.m. - 5:00 p.m.
Responsibilities
- Provides effective customer service to drivers.
- Supplies general information to drivers.
- Assesses driver needs; resolves or refers to appropriate personnel.
- Maintains and distributes any necessary paperwork the drivers may need.
- Coordinates with the Recruiting Department.
- Provides timely feedback regarding driver inquiries.
- Generates specified reports to appropriate personnel.
- Provides any other assistance to Drivers and Recruiting Managers as needed.
- Other duties may be assigned.
Qualifications
- High school diploma or general education degree (GED); and at least 1-year related experience and/or training.
- Competent user of MS Office.
- Strong customer service and communication skills.
Benefits
- 401(k)
- Dental Insurance
- Health Insurance
- Life Insurance
- Paid Time Off
- Tuition Reimbursement
- Vision insurance
Benefit Conditions: Only full-time employees are eligible.