Driver Check-in Coordinator

About the role

This finance position is responsible for checking in drivers who have completed their routes by performing product counts, compiling and maintaining records of quantity, type, and value of the material, equipment, and merchandise. The role also inspects all product returns and documents appropriate information for efficient processing of items.

Responsibilities

• Check‑in drivers who have completed their routes by verifying product returned, confirming customers signed the invoice, and identifying possible missed deliveries; account for pallets, totes, and other company property that is returned.
• Identify missed collections and notify Credit Services.
• Ensure food‑safety protocols were followed on the return and coordinate with Food Safety personnel for any issues.
• Assure all delivery exceptions are noted on the invoice and/or delivery exception report.
• Inspect returned products to determine restocking appropriateness or decide if the customer warrants a credit.
• Decide and adjust, as needed, the appropriate reason code on the invoice to provide efficient processing; code damaged or inferior products with the proper damage code and record the code on the damaged case.
• Separate and stage for return processing all products, and count the returned items to ensure quantities match those written on the return sheet and invoices.
• Duties as assigned.

Qualifications

• High school diploma or GED equivalent.
• Working knowledge of Microsoft Office (Word, Excel, Outlook).
• AS400 experience.