Driver Check in Associate

Job Summary

Responsibilities

• Check-in drivers who have completed their routes by verifying product returned, customers signed the invoice and possible missed deliveries; account for pallets, totes and other company property is returned.
• Identify missed collections and notify Credit Services.
• Ensure food safety protocols were followed on the return and coordinate with Food Safety personnel for issues.
• Assure all delivery exceptions are noted on the invoice and/or delivery exception report.
• Inspect returned products to determine restocking appropriateness or deciding if the customer warrants the credit.
• Decide and adjust as needed the appropriate reason code on invoice to provide efficient processing; code damaged or inferior products with the appropriate damage code and write the code on the damaged case.
• Separate and stage for return processing all products, and count the returned items to ensure quantities match the quantity written on the return sheet and invoices.
• List overage on the return sheet following the "available stock/warehouse location" report to re-enter the product into the inventory system as soon as possible.

Qualifications

• Education: High school degree or equivalent.
• Experience: 1 year of pallet jack and/or forklift experience.
• Professional Skills: Ability to write routine reports and correspondence; speak effectively before groups of customers or associates of an organization; must have exemplary listening skills to facilitate effective two-way communication; must be able to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals; solid problem-solving skills; strong verbal and written communication skills; must be able to read, write and speak English.