Driver/Bellman

Job Summary

The Driver/Bellman assists with the transportation and delivery/collection of guests’ luggage, parcels, faxes, messages, etc. They also assist in keeping the lobby tidy and ensure all guests receive prompt, cordial, and efficient attention and service throughout their stay. The Driver/Bellman is responsible for the first & last impression regarding arrival and departure experiences accordingly.

Key Duties & Responsibilities

- Provide bell service which includes greeting the guest, offering luggage assistance to/from their room, and ensuring all luggage is well maintained and handled properly - Provide transportation which includes to/from the airport or locally, and door assistance when needed - Helping to create a friendly and welcoming environment - Dealing with guest arrivals and departures as per hotel standards - Assist guests in giving them directions and providing important information about the hotel - Respond to all guests’ needs quickly, efficiently, and courteously - To be aware of all functions, conferences, and special events taking place in the resort - Assist security in monitoring for suspicious activity - Practice proper telephone etiquette with colleagues and hotel guests - Ensure prompt, accurate, and courteous delivery and collection of any luggage, parcels, or mail - Ensure correct and secure storage procedures are always followed - Be fully familiar with the room types and location of guest rooms / private homes - Valet parking of guest cars and ensuring the keys are securely stored - Be familiar with all facilities and services within the hotel and offer general information as required - Provide immediate assistance to guests as requested - To assist with any other duties as required by the Director or another member of the management team

Education or Certifications

- Must have a driver’s license - Experience in a luxury hotel preferred

Benefits

- Full-Time Year-Round: Medical insurance - 80% of premium paid by employer, Health Savings Account with $50 employer contribution per pay period, Dental, vision & life insurance - 100% of premium paid by employer, 5 weeks of PTO (Paid Time Off), 8 paid holidays, Uniform provided & complimentary laundering, Complimentary transportation to/from resort, Complimentary meal per shift, Subsidized housing based on availability, Discounts at F&B outlets on property, 14 nights per year at $100/night* at Kerzner Properties worldwide, Winter season includes complimentary ski pass to Big Sky Resort based on availability OR $225 reimbursement towards gym membership - Seasonal: Uniform provided & complimentary laundering, Complimentary transportation to/from resort, Complimentary meal per shift, Subsidized housing based on availability, Discounts at F&B outlets on property, Winter season includes complimentary ski pass to Big Sky Resort based on availability OR $225 reimbursement towards gym membership

Physical Requirements

The ideal candidate must be able to perform all physical requirements of the job in a safe manner, with or without reasonable accommodation. Physical requirements include, but are not limited to: - Standing, walking, stooping, kneeling, and bending in an operational environment for extended periods - Frequent bending, twisting, stooping, reaching, and pulling - Lifting and carrying of loads weighing up to 50 pounds - Working in outdoor environments, including high altitudes, that may present extreme weather conditions such as snow, ice, rain, heat, wind, etc.