Driver

Responsibilities

• Timely delivery of customer orders to their designated location (residential and commercial business customers)
• Ensuring safety practices are followed, in a courteous and professional manner
• Working closely with co-workers to assist with preparing orders for accurate and quality food deliveries
• Ensuring timely and accurate deliveries to customers, learning their names and thanking them for choosing us
• Providing exceptional service to customers, learning the names of regular customers and ensuring a professional and timely delivery to them
• Performing cross-functional duties of co-workers for continuing service and coverage during absences
• Ensuring only the highest quality food is delivered to customers
• Unloading incoming truck loads, assisting in unloading, inventory and stocking of incoming supplies
• Courteously addressing with tact and professionalism all customer complaints, concerns and issues, and bringing them to the attention of the management
• Maintaining a clean and safe vehicle, removing trash routinely
• Driving safely and courteously at all times, following all laws and company policies
• Absorbing and assisting in re-stocking and replenishing of products and supplies
• Conducting routine inspections of restaurant and parking lots for cleanliness and exceptional appearance
• Maintaining professional working relationships with co-workers, vendors and the general public
• Working with all management to address safety concerns and ensuring overall safety of customers, coworkers and the general public
• Taking a proactive, positive and sincere interest in our customers, ensuring continuity of the company’s long-standing relationship with the community
• Complying with all company policies, standards and protocols, Standard Operating Procedures (SOP’s), Departmental Checklists and other required rules and practices
• Following safety and security practices and protocols; and ensuring these processes are timely, sufficiently and consistently followed; successfully completing and complying with all daily and other routine Departmental Checklists (Ex: Opening Checklist, Closing Checklist, Cleaning Checklist, etc.) and Standard Operating Procedures (SOP’s), adhering to these with the utmost attention to details related to cleanliness and safety
• Complying with all training (in-person, video, classes, etc.) and successfully participating in and completing/passing all required trainings; following all Departmental Checklists and Standard Operating Procedures (SOP’s)

Requirements and Qualifications

• Must be Eighteen (18) Years of Age
• Valid, Current Driver’s License (No more than Four (4) Points on current State Driving Record)
• Work experience in vehicle deliveries service
• Maintains current knowledge of safe and healthy practices for food handling and preparation; and maintains the current required food handling permit, obtaining ServSafe Certification as directed
• Demonstrated knowledge of local driving area
• Demonstrated customer service experience working with the general public, and the ability to tactfully and professionally address public concerns and complaints
• Demonstrated ability to establish and maintain effective work relationships with other employees, exercising tact and professionalism in all matters
• This position requires the incumbent to speak, hear, see, sit and/or stand for long periods of time, walk frequently and use full reach and range of motion in arms, hands and fingers, with continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills, to bend, stoop, kneel, carry, push, pull and lift up to 50 lbs.
• Ability to adhere to regular and routine attendance and to work evenings and/or weekends and holidays
• Ability to maintain a satisfactory and required attendance, punctuality and ability to work flexible schedules